Metro by T-Mobile at 3414 W Mercury Blvd offers affordable prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, knowledgeable, and eager to help customers find the best options for their needs. Multiple reviews highlight the excellent customer service provided by team members, especially Trinity, who assisted customers with switching phones, purchasing new devices, and resolving issues quickly and efficiently. Customers appreciate how Trinity explains everything clearly, helps them find phones for their families, and ensures their problems are fully resolved. One reviewer commended the professional environment and praised Alice for managing the store’s operations, handling calls, and providing great service. Overall, the store is known for its welcoming atmosphere, helpful staff, and dedication to making sure customers leave satisfied with their plans and devices. Call (757) 224-4333 or visit today for the best prepaid plans and service.
Came in to Metro an was help by the employee Nick Graves he helped Very knowledgeable and help me with my problem .I'm so Greatful for people like Nick.
May 2024
Wendy was most helpful and did a great job. Very knowledgeable about the phones
March 2024
Wendy was very knowledgeable and courteous she was a big help solved my problem
