Cell Phone Stores in Hampton, VA

23 locations found near Hampton
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“Tito was the most professional and patient representative I’ve worked with. He helped my partner work through all his questions for his upgrade. Had him walk out with a new phone and a smile. Tito then helped me with signing up for First Net and saving money across the board. We are grateful for him”

4.8 Superb109 Reviews

“I was very happy with the results of my repair. Once the part for my cellphone arrived, my screen was fixed, readable, and working. Great experience and fast fix. Thank You!!!”

4.4 Superb111 Reviews

“Received excellent assistance on syncs my Fitbit to my Cellphone.Also was willing to show me how to do it.Highly recommend this shop for fast and excellent service.Higg”

4.4 Superb104 Reviews

“Me and my sister are visiting from out of town. We were very pleased with the service that was provided by Jason today. He was very helpful, well informed and just a pleasant gentlemen. Good service is very are hard to find. Keep up the good work Jason!!!!!!”

4.5 Superb62 Reviews

“Everytime I come to this store, I leave happy because Madilyn is a huge help. She's very knowledgeable and great at what she does. This company would benefit from more workers like her.”

4.4 Superb54 Reviews

“Trinity was an amazing salesperson. I walked in paying $109 now My bill is $65 for 2 lines from. She got me the best bang for my buck. She assisted me with buying a new phone for my son without breaking the bank.”

4.7 Superb22 Reviews

“Trinity is AAA+ employee with superb customer service skills, very polite, courteous, and very knowledgeable. She turned my evening/night into a very pleasant one. This beautiful young lady deserves a pay increase any any positive incentives the business may have and give!! BIG KUDOS to Trinity!!! Any MetroPCS/Tmobile business I need to take care, I would pray Trinity would be the representative to handle it!!”

4.3 Superb41 Reviews

“I went in with two major issues. I was now getting emails to my Hotmail account and couldn't access my screenshots. I walked out very satisfied. I didn't get the ladies name and I wish I did because she was very knowledgeable”

4.2 Good46 Reviews

“Cricket is a great place to shop in downtown Hampton. The owner, Kitty is such a delight, it's always fun to go in and just look around. Of course I always find something!”

4.4 Superb9 Reviews

“Good experience. I like this store. The sales reps Amber and Alaniss are very supporting. They made my day. I appreciate their help. I recommend this store to all.”

4.1 Good25 Reviews

“Today I port my number from metro to Boost Mobile at 94 Coliseum Crossing, and I received excellent customer service from the Store manager, he has the best customer service.”

4 Good64 Reviews

“The time spent in and out the store was amazing. Their customer service here is completely outstanding. My helper answered everything perfectly as I asked about the new phone. He was very patient with me and gave me the pros and cons .1000/10”

4 Good37 Reviews

“Been with boost a while now. Love this store in particular, very helpful and friendly staff. I pass by 2 other stores just to go to this one because of how well this one helps me with any issues they are able.”

3.9 Good10 Reviews

“The customer service is great. Steven is the most awesome person ever. He is very professional and he was able to help me not only get my phone but I was able to get the speaker I wanted too.”

3.7 Good20 Reviews

“Great customer service! But the store hours up here say Monday-Saturday 10a-8p but they really close at 7p. And close at 5p on Sundays. So keep that in mind when you visit.”

3.7 Good28 Reviews

“Best staff ever! Jonathan went out of his way to make sure we understood everything, and that ALL of our files transferred to the new phone.Can't thank you enough!!Awesome!!”

3.7 Good63 Reviews

“Always friendly and helpful. Waaaaaaay better than Metro and Boost. The Boost dude looked like he hated his life, his job, me, and everything else. He didn't even get up the whole time. Metro felt like they didn't even care and just wanted my money. The Cricket people actually asked good questions to find the right things for me. Love these people. Cricket for life.”

3.3 Good16 Reviews

“I’m from OOT. My I-phone died. I went to the metro store off of colliseum-xing, near the food lion.The service was AMAZING! For 2 Days Mellisa and Tariq helped me file an insurance claim, purchase, set up my new phone…They were kind and really helped an old lady out?. Truly a blessing. My family says thank-you as well. Wish you every Good thing.✨”

3.5 Good49 Reviews

“I was having a problem with Verizon trying to get my Amazon gift when I switched carriers. I got the run around for a month, Finally got a representative who got the ball rolling! Thank you, Jonnel for helping me, I received my gift in my email yesterday. ?”

3.2 Average40 Reviews

“Got the cutest self watering plant pot for only $3! Super large and excited to watch everything grow. I recommend the strawberry patch kit for those who love gardening!”

2.7 Average23 Reviews

“I did not receive service for two months and kept being promised a credit. My services were cut an was expected to pay for the months I was supposed to have been credited. I work from home so my services could not be off. I had been on the phone all morning for hours trying to get my bill fixed with zero resolve. Finally I took a chance and called back on my lunch break and got the amazing Becky (employee # 83054) In less than 5 minutes she fixed my issue and gave me the credit I was owed an then some. I wish I could give her a raise or promotion or paid day off or something! She never told me no. She did not give me the run around. Actually while I’m spilling my life story frustrated and rambling about the bill she fixed it and continued to patiently listen before even telling me all was taken care of. I cried. Literally. This is what customer service is all about. She is the sole reason why I will remain a cox customer. Becky, thank you!”

2.6 Average48 Reviews

“I love this store! Not being a normal Wal-Mart shopper as the one in Norfolk is horrid and dirty, I decided to give this one a try. Best customer service I've seen yet, plus it is clean and associates will stop and assist. I use their internet shopping frequently and would give them 10 stars if I could.”

2.2 Poor35 Reviews

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