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“Went to Dyson demo store unplanned was in the mall and wanted to see if they had the diffuser attachment for my air wrap. Zach approached me and asked if I needed help I asked if they had the attachment and he immediately went and grabbed it for me and checked me out. Very good customer service. Quick and easy. Nice guy. Attachment works perfect”
“I had a great customer service experience at my local Cricket store. My sales person was extremely competent at both the technology and in handling our sales process. Two days later I went in again and, once again, had a great experience. The store was overrun by customers and our sales lady juggled serving multiple customers while also setting up my newly purchased phone. Kudos to Cricket...”
“Went there looking for a pre built desktop. The staff was really amazing, answered all my questions and gave me recommendations on why I should change some things in the config I was looking for. I ended up buying a computer meeting perfectly my needs. Thanks for your patience regarding my questions and the great service ! (keyboard and mouse also coming from the same Microcenter)”
“I recently visited the Verizon store to transfer four lines from T-Mobile, and I had the pleasure of being assisted by Steve Perez. Steve did an exceptional job throughout the entire process. He was knowledgeable, patient, and very attentive to our needs. The transfer went smoothly, and Steve ensured we understood every step. His professionalism and friendly demeanor made the experience enjoyable. I highly recommend asking for Steve if you visit this Verizon store. Thank you, Steve, for the outstanding service!”
“Ammar was amazing to help me get my new iPhone 14. I.Broke my flip phone and Ammar helped get everything done because I didn’t know how to do most things. Thank you, again Ammar . Carol P.”
“There is no other place that I would prefer to take my car to get fixed. One of the most professionally-run businesses I have seen or used (multiple times), Always with the best results.”
“Varun at Fairfax store was hands down AMAZING. I needed to get my work phone activated and he guided me through the entire process. He explained things and took his time with my request while assisting other customers and not missing a beat! If you’re in need of a great representative he is your one stop shop!!!”
“Good service. Miss Nidia helped me with excellent service. I am happy with my iPhone 15 pro. The plan they offered me is comfortable and includes everything. I recommend that you visit this tmobile location. N”
“To the gentleman I spoke to on the phone today. Thank you so much! You were much more helpful and supportive than Verizon’s main support line and helped me figure out VPN was the issue. Thank you so much for excellent customer service!”
“BIG SHOUT OUT TO RICK AND TEAM!! Was headed out of town and of course the phone folks told me to "drop the router at ANY T-Mobile location" (Well...yeah. not so much. Has to be a "corporate location" as the manager kindly explained to me) HOWEVER Rick (the manager) and one of his team immediately said " Hey we can help you box it up and you can just take it to the UPS store 2 doors up from us" And they did. Bubble wrap, security tape and all! Thanks so much gang - on a tight timeline and you all really, really helped me out! Cheers! Kate”
“Rather than buying a new car, I recently brought my ancient Acura to Absolute Electronix to retrofit the car with a back-up camera, blind-spot detection system, and touch-screen receiver with wireless Apple CarPlay. They previously did a similar installation in my slightly less ancient WRX and, in between, replaced some blown-out speakers in the Acura. People have remarked that all the new gear looks like it was factory-installed and I heartily agree. Everything works as it's supposed to. These guys always do a great job, stand behind their work, and are a pleasure to deal with.”
“The best service in this store; I transferred my Boost Mobile number to Cricket super quickly since the representative gives you a lot of help, thank you very much Sandra for helping me ”
“I recently visited this location and was helped by Lenny, Sayed and Randy. I had issues with getting my account verified but they stayed patient and helpful throughout the process. Good customer service is a rare find these days but I’m happy to say this team definitely knows how to treat their customers.”
“We had an outstanding experience with Gramophone's Gaithersburg MD store in purchasing a pair of floor speakers, an integrated amp, and a sound node. The sales rep, Liam Wood, was extremely helpful in demonstrating several audio options and in responding to various technical questions we had over the purchase phase. When the products arrived, Liam very professionally delivered, unpacked, assembled, and tested all the components. We would highly recommend Gramophone to anyone who wishes to actually listen to audio options available and then desires exemplary customer service through the purchase.”
“Seems to be a major distributor for Klipsch speakers, also has MacIntosh and other high end electronics. A little run down except for the two home theater demo rooms. Good assistance from one salesman, everyone else was busy on computers. Some excellent scratch and dent sale items.”
“Johnny Chau is a Guru on phone activation and setup. He is very nice and always willing to help.
Some background. We have Verizon pre-paid plan and somehow activation has always been cumbersome. When we first transferred from Verizon postpaid to prepaid, it took nearly a whole afternoon to get two lines properly set up and activated. Then, when we bought a new phone for one of the lines, it took 1.5 hours to have to Data and Call work. And, I had to spend another 2 hours with tech support over the phone at home to get the texting work. From those experience, it sounds like prepaid plan need to provision the phone, in addition to register it in Verizon database. Complicated.
Given the past experience, I felt nervous to go to Verizon store and get a new phone for the 2nd line. I was thinking to myself it could be another long night. But to my surprise, it was very fast. Johnny did his magic with his tablet. Then, when I boot up the phone, it went into activation directly. Once it was done, I got call, texting, data all connected properly. No more long phone calls with the tech support.
Thank you, Johnny. You are an expert!”
“Fabulous service. Everytime I come to this T-Mobile store I get the best service. Eric, Qasim, usman bent over backwards to help and teach. T-Mobile has a fabulous team in this store! I will recommend to all!”
“The absolute best customer experience I have had in a long time. Lisbeth is wonderful and walked me through everything step by step. Very patient with customers. She was also working with other customers in between to answer their questions while also answering the phone. Wonderful experience and so helpful!”
“The salesperson, Ziyad, help me a lot yesterday during my visit to the store. His customer service was outstanding. I was very happy and satisfied with the way he dealt with me”
“I had to pay my last bill of $0.33, and I couldn’t do it online, and over the phone they asked for $10 fee, so I stop by at this location. It took them 30 seconds and they were so kind and helpful. Thank you!”
“At the beginning of a year we had just gotten a new phone at T-Mobile, and needed help setting it up and reviewing our account with them. We were very fortunate to be helped by a worker named Francis. She was a very kind worker and with her magical touch helped us completely set up the new phone and review our T-Mobile account with EASE !! We are extremely grateful for her patience and help, she was a True TechWizard! THANK YOU :D”
“I have to be honest it’s been a minute since I visited Best Buy but they exceeded all of my expectations! I highly recommend them.
Only after 4 years my dryer wouldn’t run. Tried to fix it and that only lasted 3 months. So I had to buy a set (stackable) from Lowe’s online. They were not helpful so after 5 calls trying to sort out my delivery I finally just canceled. I then went to Home Depot. Again mot helpful. The store manager was very young and didn’t even try to help me.
So I went to Best Buy in Sterling. The sales rep didn’t understand what I was asking so he got one of the managers who were extremely helpful and got me sorted out.
I can’t say enough about Alec (sales rep) and Jose Nolasco (sales manager). Give them a raise and make sure they stay at Best Buy!”
“Brennan (sp?) was great! We brought my mom in to get a new phone which she was very hesitant about and he made the process so simple and easy for her. We really appreciated his knowledge about the products and their plan to make sure she got the right phone ????”
“This guy really prioritizes your customer experience. Lost my phone in a River, had limited time and budget to replace it, and he gave me all the info and assistance I needed to solve the problem.”
“Definitely the best place I’ve been to in terms of drive up. Esmeralda, was the kindest and sweetest soul I’ve ever encountered. She helped me with my order pick up!”
Open 24 hours
6730 Lee Hwy, Arlington
Electronics
“Good service People are friendly Decent food & drink Selection of snacks and drinks are good. Meat patties are good when they have them. Overall a nice 7-11!”
“This Store is always clean.. I have had nothing but pleasant experiences with staff .. and during the crazy holiday season.. so far everyone has been smiling, helpful and still cheerful. That’s refreshing !”
“Like alot of the businesses around here they chose not to give their cashiers any hours so we are left with sitting in lines for longer than we'd like. Not necessarily their fault.
It seems to be the new Norm in the area. It's the customers around that make me not wanna shop there during certain hours due to their impatience or frustrations. ( it's not the cashiers faults no need to be mean or rude!)
The self checkouts have hours when they are open and when they are closed.
The shelves are bare most days, and the store can be a little dirty too.
The customer service is, so so. Depending on who you're asking for help or who your cashier is. The curbside pick up can be a little difficult to deal with, because again, you'll be waiting a little longer than anticipated due to short staff.”
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“I always stop by Great falls 7-Eleven to grab a fresh coffee. Coffee tastes great and very reasonably priced compared to other local places. Not to forget, the staffs are friendly and welcoming. Highly recommended.”