Steve! My mom and I had so many questions, and needed way more help than we expected. Steve was so patient and took the time to explain every step and helped us get as many discounts as possible. Came in for one phone and left with two!
February 2024
Ramy was excellent- he helped me diagnose an issue with my SIM card not connecting to the cellular network. He took care of the problem for me and was extremely helpful.
February 2024
Ramy provided excellent customer service at the Dulles mall store. He explained to us the different plans Verizon has to offer and patiently walked us through the phone upgrade process.