“I did not have a long wait m. Very friendly and professional. Told me exactly what I needed to get replaced and showed me. The mechanics here are very knowledgeable. You have a returning customer!”
9:15AM - 4:30PM
419 Denbigh Blvd b, Newport News“Larry has always been prompt in getting the tires we need and installing them. We have special rims with stretched tires and we couldn't find anyone to replace them except Larry. He has new and used tires and great prices. I highly recommend Tire Auto Express and will continue using them forever.”
“Thanks no limit for helping and clarifying about my car ,I guess I won't be taking it for service to the dealer anymore, instead I'll go to you guys thank you so much”
8:30AM - 6PM
15304 Warwick Blvd, Newport News“This shop is my go to shop now even being 30 minutes away these guys help me out every time I need tires especially being open on the weekends and this time the employee drove to their other shop just to get my tires and bring them back. Also there prices are great as well. 5/5 all day”
“Zach was so informative and helpful. I called at least 6 auto shops before speaking with him to inquire about a tire/wheel problem, he was the ONLY person to say “I don’t have availability today to fix the issue, but you can come up here and I’ll at least let you know if it’s safe to drive or not”. At that moment, I knew he was the right person to trust to look at and fix my SUV.”
“Ben was helpful, contacted to check stock of a tire needed. arrived and Ben replaced tire brand new total 108.71 for out the door!
Ben was courteous, and answered all questions I had and showed me how to check tires. and the safety. importance of flat tire that was not salvageable based on location of screw in tire. Appreciate the service
10/10 recommend ?”
“I am very satisfied with my visit to the shop today in Yorktown. The Boss had me and my husband come into the shop even though that location was closed to help get a very big nail out of our tire and told us to keep an eye on our tire and if it starts to have any problems bring it right to him. They now have new clients and we will be going to them for any issues . Ty Tire Traxx Express for helping us get back on the road in a timely manner and being very professional . Picture of the tire he helped with”
“I finally got to sit down to write a quick review because am still jumping in joy they did a super I mean super job on 2008 caravan it was a lot of work but it runs like a new car .thank you so much”
“Had to get a tire changed due to a hole from a road trip. My time is valuable and could not afford to leave it at a shop overnight. So my friend told me about Henry’s and man this place did not disappoint! Friendly, FAST, and great pricing. I truly appreciate the service here and will continue to bring my vehicle and friend’s vehicles for any future tire needs. I’m overjoyed, which is so rare for a car service experience, thank you!”
“Darin Christensen was very understanding of my urgent truck problem. Michael was very knowledgeable and helpful performing the work and lending advice for future maintenance. Definitely a top notch shop and staff.”
“They had my car back to me way faster than what I expected and a lot cheaper. Great work, always very nice when I called. I will definitely be back next time my car needs serviced.”
“We enjoyed our trip to Bill Hudgins. They made it easy and were fair people. Owen handled the sale and Gary handled finance. We were very pleased. Truck is nice too!”
“I called NTB due my tire pressure light coming on. I was driving home from work and they got me right in. Did a full inspection on all 4 tires! Found a piece of metal causing the tire pressure light and got me all squared away! The employees were top notch, friendly and very knowledgable! Being new to the area I will be coming back for all my tire needs!”
“Ok, so I was in a bad spot traveling westbound on 64. I pulled into their lot and I was greeted with nothing but respect. I had to leave my truck there for a couple day (because of the weekend) but they took care of me sooner than expected, gave me a fair price and kept me in the loop. This garage is top notch and I would recommend them to anyone living in the 757, or even if you just so happen to get stranded, this garage will help you. ❤️”
“Had a great experience at Benny's. Took my car in by appt for an inspection. They got it done within the hour. They answered our questions and I felt certain they had looked under it and found the noises I had not even told them about. VERY GOOD SERVICE. Will definitely be back for my auto repair needs. (We came back after Benny helped my boyfriend fix his flat tire on the spot.) That's the kind of service we all hope for! And close to home!!”
“The young lady who manages the store in the denbigh area of Newport News is probably the best choice that anybody could have made. I went initially just for two tires she took the time to show me that I was in an arena of needing four not just two. I went ahead and offered to go ahead and complete the repairs the young lady took her own initiative and was able to get them delivered the same day although they did not have the other two in stock. After installation there were a couple scenarios that needed correcting she handled them in a very professional very relaxed manner which kept me relaxed and informed which was excellent completed them everything done 100% to my satisfaction. I myself have been in the automotive industry for 30 plus years and if anybody is familiar with dealership operations I was a director of fixed operations for three major Auto groups here on the peninsula and Southside and if I had had the opportunity that any given point I would hire her and put her in probably one of the best positions I could find what a wonderful experience that could have been a very bad experience she turned it around and made it exactly what it was supposed to be again a very excellent experience I would highly recommend this store above all others”
7:30AM - 7PM
6217 George Washington Memorial Hwy, Grafton“I love taking my car to Purdy and his team at Tread Quarters on Grafton. It's like seeing family and knowing they care makes me feels safe when im.on the road!!”
“We were headed from nj to nc for vacation and our car broke down on Saturday at 4pm. We were towed to Grafton location. The car was repaired the next morning and we were headed to the outer banks by noon Our technician Matt was amazing. He went to 3 stores to find the bolt he needed and not only fixed the wheel that had the problem but also checked the other side to make sure we didn't have any issues. Not only did he complete the repair quickly and efficiently but he was friendly as well and explained to us everything he had done. Matt paid for the replacement part out of his own pocket and I was not charged for the repair.The repair was necessary due to incompetence by one of your competitors so you had no obligation to provide the service free of charge. Please recognize Matt for his outstanding performance.Vanessa at the front desk was also very friendly and helpful.Thank you again for your tremendous customer service.”
“I was in a bind on a Saturday and needed brakes, calipers, and rotors replaced before returning to work on a Monday. They had everything all taken care of by Sunday afternoon. Lori was kind and helpful, and Chris did great work. I am extremely grateful to both of them for getting my car back to me so quickly.”
“Great stock and great prices! This location is always well stocked! I've also consistently have had great interactions with employees and staff! I was in awe of customer service. My only fault is how insanely packed this location always is and how long it takes to get out o the parking lot for this exact reason. I don't think it's popularity and heavy traffic is any fault to the great experience inside of the store, so I still give it 5 stars!”
7:30AM - 7PM
13781 Warwick Blvd, Newport News“I experience the best customer service from Chakira at the front desk and Mr. Dixon as a technician. They both were the most helpful to me on getting my tire fixed. I really appreciate your company for having great people who’s very knowledgeable and friendly who doesn’t mind helping you!!! Beautiful Job Guys!! Thanks a million!!”
“The facilities we reminiscent of the Firestone stores of my past. A real link to several of life's memories for me, and I'm sure that wasn't an expected response. When I was much younger and trying to keep my car running, I didn't have many mechanical skills, so when a problem was greater than my ability. Firestone mechanics would not only fix the problem, but they would take the time to tell me what was wrong, show me the new part installed, and the broken part, educating me along the way. I've bought tires through Firestone and the people there always seemed to be trustworthy and kind. Just as there were at the Denbigh Location. It gave me a great sense of community when I walked back into the storefront and was met by Tina who immediately called out my name and welcomed me. Which she did on the next occasion as well, she remembered my issue, laughed with me about it, shared laughter with my wife and made a friend for your store that day. Love me some Tina.”
“I got an appointment for wheel alignment on the mid of the day on a weekday mid of the week. I guess it was the least busy time possible. I was there on time for the appointment, but it took 2.5hours to complete the work.
The quality of the work was fine.
The door for the restroom in the waiting area was not locking. Hopefully they will fix it soon.”
“These folks are FANTASTIC! Mr Earl was very professional and helpful in getting things lined up.
Mr Alex did a great and timely job in the work.
If I ever need service in the area again I guarantee that I will be here!”
“Service is amazing as usual! This place knows what they are doing. I've been coming here for years and I will refer anybody I know to come get work done on their car. I believe I had an issue with my tire having exposed wires, come to find out, it was just a nail. I also got my inspection done while I was there. If you want trustworthy and honest people working on your vehicle, bring it to Bobby's!!”