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7:30AM - 5:30PM
H, 11004, W Broad St, Glen Allen
Tire Dealers
“=== Visit #3 ====
When I picked the car, found the price is cheaper than the quote. They said the price of the part dropped when they ordered it, so they reflected it on the final price. They are honest.
=== Previous visits ===
The first visit was great (reasonable price and fast) but the second one is not. I replaced several parts and cost me $1400 and I got a new issue after 4 days...The engine light was on and I did not know if it was safe to drive or not. I provided the engine error code to them but they could not tell me if the car was drivable or not. Thus, I got my car towed (wait for 4 hours for the tow trunk).
They fixed the new issue in one day but they can not give me any reimbursements.After I call them back, they told me if I have a receipt of the tow, they can give me a reimbursement. Unfortunately, I purchased a new AAA membership to get the tow, so they said they can not give me a reimbursement for the tow fee.
If they had told me more information about the reimbursement under the warranty, I would have called a tow company instead of buying AAA membership.”
“I have spent a lot of money on my vehicles! Complete Automotive has been my #1 place to go. They have always treated me fairly and honestly. Even telling me when I don’t need or should not do a service. Integrity.”
8AM - 8:30PM
4390 Pouncey Tract Rd, Glen Allen
Tire Dealers
“They matched the price I found online for a set of tires, no questions asked, and they had them in stock. Dropped my car off, and they were done about 10 minutes before promised time. Everyone up front was polite, and knew what was going on. Will definitely be back.”
“My car definitely feels a lot more powerful. They even put a sticker on it to remind me when to come back for maintenance, which is a nice touch.
The place is exceptionally clean and the staff is very hospitable.
I had a great experience and will definitely be back in a few months.
Thank you for taking me on as a client.”
“The team at Goodyear West Broad is outstanding! I brought my car in and they were able to find tires that fit perfectly and get me back on the road in less than 6 hours! Great service!”
“I wish I could give 10 stars. I had a blowout yesterday and it happened about 5 miles from this location. Once I got the spare on, I called them and explained he situation. We were driving from Northern VA to visit a friend in Myrtle Beach. They told me they had plenty of tires to choose from for my Audi and took care of me in less than an hour. I also appreciate they gave me a full-range of options and actually recommended the cheap tire that was also on sale. Given the situation, they could've easily taken advantage because I wasn't going anywhere else and I'm sure they knew that. Really good people at that location and I want to let the world know about it. I usually don't even write reviews. Enjoy!”
“Lisa was saintly in her execution of duties while I was getting tires this am. She had many challenges but stayed professional with phone ringing, lines forming, and at least one customer being unreasonable. They had exactly the tires I needed at a good price. Took longer than I expected but they were dealing with a new system. The trick is to MAKE AN APPOINTMENT or be prepared to show up at 7 am to be first in line when they open at 8.”
“I took my Yaris about a week ago and had Eric work on my vehicle. It was ready in a very timely manner and everyone there was so sweet! Everything was done well and efficiently, always amazing work done there!”
“I had a tyre changed but soon will visit them again to have some repairs at my car.
They have quite reasonable prices, interested customer service, and good technicians...”
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“Had a reoccurring message to service tire monitoring system. Went into Good Year annd asked if someone could help me access what was going on. Eric the store manager took the time to listen and go to my car and run a few diagnostics. He helped me reset the system and to get the error cleared. Eric was a big, big help! Would definitely recommend this Good Year and Eric! Thanks so much for going the extra mile!!!”