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“I highly recommend going to Odilia Ventura. She’s very professional, attentive, and an absolute sweetheart. She helped with my credit application & I'm incredibly grateful and happy. Thank you!!”
8:30AM - 5PM
1600 Cameron St #200, Alexandria
Credit Unions
“We have been shopping around for a Car loan and the other credit unions APR was high. My coworker recommended Transportation. Within 48 hours we were approved, good rate and the cashiers check was delivered to the dealership. Our loan officer Shraddha Vera, was on point! Did this loan with haste, efficiency, great communication and a lot of hard work. We appreciate Shraddha and hope all their employees are this good.”
“This is an excellent credit union if you work at the PTO. They will help you get your direct deposit for pay, and your online bill pay set up. The onsite location makes it extremely convenient. They have all the typical services like money orders, cashier's checks, CDs/money markets, savings accounts, car loans, etc. No problems.”
9AM - 5PM
7940 Jones Branch Dr, Tysons
Credit Unions
“Today I had the opportunity to be part of Penfed , all the staff since I arrived at the very professional premises, I was attended in Spanish by a very friendly and professional Brazilian lady, thank you very much ?????”
“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”
“Working with Eddy was a great experience, he was very communicative and kept things moving along for our HELOC. He answered all of our questions and gave us different options for our best outcome. Thank you Eddy!”
“Our experience with NIH Credit Union so far has been nothing but positive. We only wish they had more branches! We want to give a shout out specially to Rockville Branch manager Anna Cardenas, who was so extraordinarily helpful to us this week in dealing with a bunch of paperwork and account updates we needed to get done. She was professional but friendly and personable, and had lots of patience as well! We also do wish, though, that NIH Credit Unions would reinstate masking policies, especially in this time of COVID and FLU surge.”
“Jorgina was amazing and extremely helpful! I went into the bank multiple times with issues I was having because of my other bank. I was greeted politely, and explained thoroughly what my options were at this bank. I’m grateful for having such a pleasant experience with jorgina. She is bilingual and such a pleasure to converse with. She didn’t rush me or make me feel like I’m just a number at the bank. Will keep nfcu as my bank for life now!”
“For the most part this Navy Federal has been very effective. Navy Federal's branch delivers exceptional service with a comprehensive range of financial products. The staff exhibits professionalism and expertise, catering to diverse member needs with efficiency and courtesy. The branch's layout is well-designed, promoting a comfortable and organized atmosphere for transactions and consultations. Additionally, the branch's technological infrastructure enhances convenience, facilitating online banking and digital services seamlessly. Overall, Navy Federal's branch stands out for its commitment to excellence, providing members with a superior banking experience characterized by accessibility, reliability, and personalized attention.”
“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
10AM - 3PM
1310 Braddock Pl, Alexandria
Credit Unions
“I had such a great experience while I visited this firm. Some back story, I had gone to a different navy federal to apply for a credit card. Later, I found out that I was denied due to human error and some information of mine was terribly wrong in my application. I went in to the Springfield site on 22 May confused and upset as to why I was rejected. I met with Sue Benhusen who noticed the mistake and helped me understand what had gone wrong with my application. After finding the mistakes, Ms. Benhusen informed that she could fix it. I walked in to the building upset but left happy with my original request approved and one step closer to saving money and improving my credit. Job well done!”
“I needed a Medallion Signature Guarantee and the manager was awesome. I expected it to take some time but it took 5 minutes. I had enough paperwork with me. Thank you AFCU!”
7:30AM - 3PM
8690 Brown Dr Building 2, Bethesda
Credit Unions
“I had a wonderful time visiting at this location and boy things has changed. The guards were friendly and welcoming overall such a site to see. Love my military family and veterans.”
“Great Credit Union, great people to talk to and do business with. Only issue I had was with the online application for an auto loan. But when I called we finished everything up in less than 20 minutes start to finish Thank You Ms. Dana.”
“I have banked with true energy Federal Credit Union for over 12 years now and I would never go anywhere else to start with the call center is phenomenal all the girls Veronica Charlotte Juliana and Tania are patient courteous smart and extremely helpful I've also had the pleasure of dealing with the branch manager who was one of the most knowledgeable people I've ever met in banking they're really there to help I needed a car loan once to get to and from work and my credit wasn't the best but they believed in me and took a chance and because of that I am where I am today I might also add that I moved to Florida 3 years ago but I still bank with true energy Federal Credit Union I am a customer of theirs for life”
“I truly enjoyed working with Kelly. She is very knowledgeable about all services Navy Federal Credit Union provides and she is very patient to answer all questions. I appreciate all her help and sincerely consider to use more products from NFCU.
This office offers 1-hour free parking.”
“Hands down the BEST branch!!! They are friendly and welcoming! I am exited every time I enter this branch with the amount of positive energy from everyone there! I'm not sure what is going on with others writing negative reviews but truly this branch is phenomenal!Thank you to everyone there!!! You guys are awesome!”
10:30AM - 6:30PM
3700 O St NW, Washington
Credit Unions
“The loan officer that helped me today was extremely knowledgeable on the topic and helped modify the loan product in order to fit my needs. I always love the high energy of the employees, cheap loan rates, and free dumdums.”
“With the help of Mrs. Kelly Robert, She is the best account manager on Forex and Binary, she's helping me to make huge profits. I started with just $500 and now I'm getting great profits of $6,700 and successfully withdraw weekly.”
“Had read the dismal reviews and was hesitant to go to this branch to conduct some mundane account business. But because of its proximity to my home I decided to drop in. My experience was a pleasant one....checked in upon entering and waited no more than 2-3 minutes before a young man introduced himself and asked me into his office to discuss my needs. Of course I can't recall his name.......but he was polite, knowledgeable, and attentive. He easily took care of the issues that I needed addressed and, with that, I was on my way. I'm sure that the negative reviews that have been posted were posted for good reason. I simply wanted to share a positive experience for the branch.....”
“Great organization to work with. They’re online systems make it easy to get preapproval and finalize loan products right online quickly and easily. When you need to go into a branch like I did today, the experience was efficient, and the staff was very friendly and pleasant. I’m thankful for my banking relationship with PenFed Credit Union and the services they provide.”
“I’m so happy that they opened a branch near my house. I’ve been here many times always had a good experience. Great customer service. The staff is very friendly and efficient.My only complaints are that parking is limited and sometimes can get very crowded. There is no drive-through however, the plus is that they have a coin counting machine which is very rare.Today’s visit I worked with Dayvon he was very nice, extremely patient with me and assisted me through all my questions. Thank you!”
“I have had a wonderful experience as a customer of SECU. From the first time I stepped into my local branch, I was greeted by friendly and helpful staff ready to assist me. In particular, my advisor Miss Sihame has been absolutely outstanding. Thank you very much”
“Had some critical last minute banking needs that needed to be met before the holiday, I was very lucky that I had gotten to meet and work with Maria, she was incredibly helpful, and super sweet. She had stayed a whole 30 some minutes with me after closing time just to help me. Thank you, and Happy Holiday’s AFCU.”
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“An excellent service credit union with professional staff who accept their responsibility with integrity and discharge it with a high degree of purpose.
In short, an exemplary organization. Dr. Xavier Stewart. Brigadier General US Army on the retired list.”