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“I filled out a car loan application with NextMark. Immediately, I received a call.The usual route of sending in two current checks was done. Credit scores checked. Loan was approved.The loan officer was so sweet and professional.She walked me through whatever it was, that I didn’t understand. The APR very good.Now, I got my car.Thanks Semira Abegaz, what a great job!”
“Best customer service we've had in years. Kathleen answered all our questions and directed us in how to proceed. Plus she followed up later on to be sure we didn't have any further questions. Personal care like this is something we have not seen in years. Thank you.”
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
“Best customer service we've had in years. Kathleen answered all our questions and directed us in how to proceed. Plus she followed up later on to be sure we didn't have any further questions. Personal care like this is something we have not seen in years. Thank you.”
“John and his team are awesome. They helped and patiently guided me through the entire process. They stayed available and in constant contact. They were always clear about the next steps. I will definitely use them again. Extremely happy ?.”
9AM - 12PM
9910 Main St, Fairfax
Banks
“I have had a great experience working with Sandy Spring Bank, both the Fairfax and Springfield location. The staff here are super friendly and quick to respond to customer needs. They also sponsor local community events in Fairfax City that my family and I have enjoyed.”
9AM - 12PM
4020 University Dr, Fairfax
Banks
“I wanted to thank Parul, a Merrill Edge representative at the Bank of America branch in Fairfax, VA for her excellent service. Parul steadily worked with me through each step of a complex transaction process. She is very thorough in her work and provides exceptional customer service. It was such a pleasure to work with Parul.I would also like to thank Veronica, the Bank of America representative as she assisted me with all of my banking needs at the branch in Fairfax, VA. Veronica provided excellent service as well. Veronica was very thorough and also communicated with me throughout the process. What an exceptional experience in working with Veronica.I am very thankful for Parul and Veronica and the excellent service that they provide at the Bank of America Fairfax, VA branch.”
9AM - 1PM
11098 Fairfax Blvd, Fairfax
Banks
“I went to the bank and received excellent customer service from Saige. She and the rest of the staff were super friendly and helpful. I had one of the smoothest banking experiences.”
9AM - 1PM
3050 Nutley St, Fairfax
Banks
“Very Professional Staff, Manager Ameek George and Bobbie Ann Grover were most helpful, professional, knowledgeable and wanting to assist in any way possible........and........I do not even bank with them. They are 1st class all the way and they actually want to accommodate you in any way possible. Maybe it is time that I changed banks and gave them the opportunity to work with me as a customer.”
“I have been a customer for 3 years and I renew my contract with World Bank Card Services. Even when I call their customer support they visit my store immediately , their rates are very competitive also I would like to work with them forever.”
9AM - 12PM
4020 University Dr, Fairfax
Banks
“David at this specific branch has been awesome! I have ZERO complaints! He has always gone out of his way to help with whatever I may need! He is what customer service should be!”
“Upon my today’s visit to Chase Bank this is one of the best customer experiences I’ve ever had in the banking industry in Virginia.The competition and marketing acquisition in banking and financial institutes are challenging, however the level of customer service and willingness to help make a significant difference to people to select their bank. The ones who make the difference in the banking industry are the people (employees).Naila Ibrahim is very well respectful, professional and has deep knowledge in complex financial situations , has a warm heart and really understand customer’s needs and explain it in a highly organized and well-structured approach which make it easy for us to understand , analysis and take the right decision.This branch is located in the top-notch area of Mosaic , parking is available in the street, or you can park your car inside target garage, it’s a free parking.Great location, great people at this branch. However, the best is the best and Naila made our day ?Thank you 1000 times Naila and Victor for your kindness, hospitality and understanding.My message to the management, we need more professional and kind people like Naila and Victor to be successful in the business.Regards,Marwan”
9AM - 12PM
8414 Lee Hwy, Fairfax
Banks
“I would like to thank Maggie for such a great customer service. She's very patient, attentive, knowledgeable, and an asset for this branch. Thank you for your help!”
“I love this branch. Its my sbsute favorite. Nagres is the teller usually & she is so pleasant to see every single time. She remembers your name & how long it's been. She loves her job! I am instantly happy when I see her bc she just makes you happy to be alive. Always a smile. It's genuine.”
“Your entire staff at the Vienna Branch! We opened a new checking account and feelyour Bank RepresentativeEnrique is a true asset to yourCredit Union and explainedall of our questions. Enrique ranks a 5 Star Score and please thank him for hisBanking Expert! Truly an asset!J JonesL Stern”
9AM - 12PM
9720 Lee Hwy, Fairfax
Banks
“This team was great to work with! I had an unusual problem while trying to work through some issues for my mother and after 3 failed attempts at other branches, the team at this branch had it resolved in two days. I highly recommend.”
9AM - 1PM
10649 Main St, Fairfax
Banks
“We had 5 star service when we opened an account here a week ago. This is my 2nd pnc account but first at this location. I will deduct a star for every spam letter this branch sends to my mail, then i'll move to the nearby branches.”
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“Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.”