This Verizon store in Dulles offers a convenient and welcoming experience for customers seeking mobile, 5G home internet, or business services. Customers can visit the store or choose to schedule appointments online, place orders for in-store pickup, enjoy free 2-day shipping, use express lockers, or opt for same-day delivery where available. The staff is highly praised for their patience, knowledge, and professionalism. Customers have highlighted employees such as Zacharee, Copper, Stevie, Jon, Fariba, and Evelyn for their excellent support and helpfulness. Many appreciate the personalized service, quick resolutions, and discounts provided by the team. The store provides a supportive environment, with attentive staff who go above and beyond to assist with issues like account activation and plan adjustments. Despite some stores lacking seating, the overall service quality makes visits worthwhile, leaving customers satisfied and feeling well taken care of.
Amazing service from Robert at this Dulles 28 location. Had called verizon customer service last month to cancel a line but still received a bill. Went in today and talked to Robert - he saw that it wasn’t disconnected and helped me resolve the issue very quickly. Exceptional customer service!!! Thank you Robert!!
June 2025
Julian is very good seller and the people working here were very kind to us.
June 2025
Zacharee was amazing and patient. We had been frustrated with Verizon for a while, but he was literally the most patient representative we’ve ever worked with.
