Cell Phone Stores in Colonial Heights, VA

10 locations found near Colonial Heights
View Map

“I had a very bad experience when purchasing a new Iphone at a location in OBX. Ashely Weimer, the store manager in the Colonial Heights location, went above and beyond to help me. She was able to review the sales and make adjustments to unnecessary charges. She was also very kind and knowledgable. I will only shop in this store going forward.”

4.6 Superb113 Reviews

“My old 12pro phone started taking a dump so I had to upgrade to the new 15pro, Steven helped me out, he was extremely nice and got me back on track with what is essentially a life line for my job! He even helped me pick out a new case that was perfect for me and a new screen protector (as a mom this is a must!) it was a seamless transition as my phone was already backed up (I knew it was important to do before switching over to a new phone so we didn’t have to sit and wait for it when getting the new phone set up) I’m back in business and loving my new phone! Thanks again Steven!”

4.4 Superb37 Reviews

“The rep was very helpful My phone was dropping texts and I took my to the store and he fixed the problem it was my software THANKS for your help until I got a new phone”

4.4 Superb11 Reviews

“The guy K.C. that works there provided such a great experience. This guy went above and beyond to help get a new phone, get all my stuff transferred over. Simply awesome, thanks cricket and KC.”

3.9 Good33 Reviews

“I was serviced by a young lady name TYASIA great customer service she was extremely helpful and patient with me. I was was upset when I came in but she still kept her smile and did her best to help me. I offered her lunch for being so understanding but she just wanted a review. TYASIA YOU’RE AWESOME KEEP UP THE GOOD WORK!!”

3.9 Good9 Reviews

“Great experience. Needed to upgrade plan and equipment. Seamless. Had to wait a bit because they were crowded, but once we were being served...TOP TIER SERVICE. More than pleased with new service plan and phones.”

3.5 Good34 Reviews

“Erica's super friendly completely professional absolutely amazing at her job she can speak in Spanish as well as English her friendly demeanor makes her a perfect sales person I doubt I would have made a purchase if she wasn't working that day a true credit to the Company And she deserves a raise”

2.7 Average8 Reviews

“This rating is only for pickup of items ordered online. Today I picked up an order for my wife and after waiting for 35 minutes I flagged down a young lady by the name of Leslie. She looked up the order and verified that although my wife called when I arrived, they never showed me as being checked in. Thanks to Leslie's hard work and dedication and perseverance I was blessed to have her deliver our order to our vehicle. Leslie, took the initiative to perform above and beyond to provide excellent customer service. She should be recognized by her management team.”

1.4 Poor7 Reviews

“I like the fact that I can pick up my Amazon order there. I didn't have to wait days to pick it up. The customer service guy really seemed like he was bogged down with a lot of stuff on his mind. Lord bless his heart you never know what people are going. We really have to give each other grace. Thank you so much for pushing your way through the day because I could see that that's what you had to do this morning. Thank you for getting my TV for me and bringing it to me. I hope that you have a blessed and an amazing day and that things will get better. I will keep coming back”

2.8 Average62 Reviews

“Associate we got had no personality what so ever. That's pretty sad for the money we pay for our service and we have been a loyal customer for over 20 years.”

2.5 Average33 Reviews

You May Also Like