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“I recently opened several bank accounts at this location after speaking with someone at several other locations in Martinsville, and also at the customer service center. Everyone I spoke with said what I wanted to do couldn't be done. However, thanks to the exceptional service provided by Ms Stephanie Cannaday, she not only helped me get everything to work out precisely the way I wanted it to, but she also provided a level of personalized assistance that was truly exceptional. Thanks again for all your help in getting this issue resolved. I highly recommend talking to her about all your banking needs because she genuinely cares about the banks customers.”
“Excellent customer service inside the bank, and this is the first bank I’ve used in many years that I’ve had no issues with. They don’t constantly charge fees out of nowhere and the app is easy to use.”
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“I’m very impressed with the assistance provided by customer service at ValleyStar. The entire staff there is extremely knowledgeable and helpful in every way, and they make each and every customer feel they are special as soon as they walk in the door. Thank you so much to the customer service team at our Collinsville ValleyStar.”