Verizon

Verizon, Mobile Phone Accessories, Cell Phone Stores, Internet Service Providers
Hours: Verizon at TCC Chesapeake is a reliable destination for all your phone and wireless service needs. The store offers the latest devices with Verizon network coverage, including 5G, for both consumers and businesses. Customers can find smartphones, tablets, Verizon home internet, and enjoy award-winning customer service. Every purchase supports local community efforts, making shopping here meaningful. The staff, especially employees like Julio and Shawn, receive high praise for their exceptional service. Julio is known for working efficiently and effectively, ensuring phones are activated and set up quickly. Customers appreciate his knowledge and ability to handle multiple customers at once, providing a smooth experience. Shawn stands out as an outstanding employee, consistently delivering thorough, patient, and professional service. Customers highlight his dedication, going the extra mile to meet their needs without pushiness. He is praised for his ability to handle complex issues with patience and respect, even during challenging situations involving billing or technical problems. His efforts include explaining issues clearly, coordinating with corporate support, and ensuring issues are resolved permanently. Customers describe Shawn's character as exemplary, noting his intelligence, discipline, and genuine care. Many consider him a gold standard for training new employees and believe his service would help Verizon attract and retain more customers. Overall, Verizon at TCC Chesapeake offers quality devices and services supported by a team committed to customer satisfaction. The staff's professionalism and dedication make it a trusted place for wireless needs.

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1. Chesapeake, Virginia