This Verizon store, operated by Wireless Zone®, is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the expertise and patience of team members like Trevor and Corey, who handle questions and concerns with honesty and clarity. Trevor, in particular, is recognized for going above and beyond, helping customers even after hours and offering helpful tips to save money on bills. The staff assists with a wide range of needs, including changing boxes, transferring data, and resolving account issues that other stores cannot handle. Customers value the store’s honest advice, detailed explanations, and ability to help them navigate plans and deals to get the best options. The store offers the latest devices with Verizon network coverage, including 5G, for both consumers and businesses. Beyond providing devices and services like home internet, the store supports the local community through proceeds from sales. Overall, it is a trusted place for smartphones, tablets, and service needs, with a reputation for great customer care and knowledgeable staff.
David was such a big help. I had been on the phone for 3 hours trying to resolve my issue. He did it in 30 minutes.
February 2025
Corey was very patient and super helpful. He helped me with an issue I had that the other Verizon store in Edinburgh told me they couldn’t help me with. Would highly recommend this Verizon store and Corey!
December 2024
The guys here really know the plans and deals. Helped us walk through our options and get the best deal. They also knew exactly how to help me with accounts that the Fios and Wireless merge had messed up. Not just a store. Great customer service! Will come back here for any future upgrades or service needs.
