Ross Dress for Less is a popular discount retailer offering a wide range of high-quality brands and the latest fashions for the whole family and home, all at 20% to 60% off department store prices. The store is generally well-stocked, with a nice selection of sales and friendly associates, though the shelves can sometimes appear disorganized, especially during busy times. Customers praise the store's great prices and highlight the excellent customer service provided by associates like McKayla, who was described as helpful and efficient in handling returns and purchases. While the occasional issue, such as an unattended alarm, may arise, the overall experience at Ross Dress for Less is positive, with the store being a go-to destination for many shoppers seeking quality products at discounted prices.