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“Great small business with a personal attention feel whenever you visit. Always a great experience at each stop for hardware or plumbing item. Super friendly and helpful.”
“Great, helpful staff and some hard-to-find niche items. Pricing can vary but tends to be on the more expensive side due to fewer in stock items than big box stores. Highly recommended!!”
“What a find! I was referred by my auto mechanic. Whatever size or hard to find bolt, nut, screw or connector you're looking for, you'll find it here. Old school service to boot. They're Friendly and knowledgeable too. Check it out. Much better than Home Depot for this type of stuff.”
“At the time of this review there was a GREAT sale... they usually have great sales though... they have good prices, great sales persons, great variety of goods, always clean”
“My first time at the Great Bridge location, my normal Taylors was out of what I needed. It doesn’t matter what location tho because the people are always super helpful and friendly.
I always get a hello, TY and have a nice day. ?”
“Went there looking for a couple bolts and the lady at the front desk was extremely helpful and very kind this was the best experience I’ve had in a hardware store and would like to congratulate all of the workers on such amazing customer service.”
“What's not to love about this place? I don't go to big brand name "hardware" stores unless I have to. 90% of The stuff I need I get here and the staff is extremely knowledgeable. Missing a screw or bolt for something and need to have it replaced, they have it. Paint, tools, yard items etc. I'd much rather support a family-owned local shop. Plus you were in and out rather than walking around a huge store for an hour!”
“Everyone knows that I give credit where credit is due.And so it’s that time again!Why go anywhere else for all of your small engine and mower needs when you can go here?The staff is friendly and courteous and despite being understaffed and always busy they never forget to take the time to make you feel welcome.They had just the piece I was looking for.It’s no secret that you pay for convenience ,soooo if I’m going to pay The price for a part that I could wait two or three days to receive at a fraction of the cost, then the rest of it for me is the service.And let me tell you from personal experience there’s no shortage of parts or customer service here!!!Take my word for it if you’re going to pay for convenience don’t go anywhere else!!!”
“I've been using Capital for all my commercial,industrial, and residential electrical supplies for years. They are quick to get together our orders and deliver them to the job site or have them ready for pick up. They have locations all over the area to minimize my driving. Their prices are competitive as well.”
“I stopped by Tractor Supply on Centerville Parkway in the heart of the Great Bridge section of Chesapeake to pick up some deer corn. I have several deer that live in the woods behind my home and I like to keep food for the in the feeder, especially in the winter months. Tractor Supply has the 50lbs bag for a reasonable price. The squirrels love it as well. The staff is friendly and helpful if you have questions about any of the products available. This is definitely a store worth checking out.”
“Just wanted to give a shout out to representative, Adam Boseman at Greentree Rd. location in Chesapeake VA. for going above and beyond with customer service! It's not just about the sale, it's the customer's needs.Thank you so much for all you do Adam! Aston Construction”
“Staff was friendly and helpful. Got a really good deal on floor model washer and dryer but beware the clearance flyers put on them as to the item may not be eligible for the additional 20% off. Mine wasn't I was told but they still took it off after the MGR was called.”
“This is my favorite Home Depot!!! My husband and i are working on a project that required special sized bolts and BRUCE went out of his way to help us find what we needed! Top tier customer service!”
“My HVAC unit went out about two weeks ago, and I was in search of window/portable units until I could get someone out. Not only did they have the best priced units, they were available immediately for curbside pickup. The first 2 worked wonderful, until a few days later we started smelling something sweet and found out one of the Toshiba window units was leaking Freon. So, I went and returned it for a portable unit and it was a blessing in disguise because a pro associate approached me while shopping and asked how old my HVAC unit was. Talk about coincidence! Store associate Amber was absolutely wonderful. She was super friendly, helped me load the a/c in my trunk while conversing friendly, and then thanked me and shook my hand. I will most certainly be back to this store! This is the best customer service I've seen in a while. The only complaint I have is that when I went to return the unit leaking Freon, the woman at the customer service desk was on her phone and didn't realize I was standing there for a few minutes, then wasn't very friendly. Other than that, I had an extremely pleasant experience here!”
“Called for assistance in aisle 13 and no one showed up. Appears they don't have enough workers on the floor. I don't spend my money where it's not appreciated.”
“Me & hubby went here to get an Augger for a stopped up toilet. I am from IL and it seems the customer service in Home Depot is typically the same, which is not a good thing in my opinion. When entering the store, no one ever speaks or greets you. Also, as you walk through the store, the associates never ask "is there something that I can help you with"? It's like they are trained "if the customer doesn't say anything to you, then you don't say anything to them"! Like I previously mentioned, this appears to be a standard practice even back home. I gave it a rating of "4" because the product we needed was in stock and we used self check out, not because the customer service was great! Home Depot, you must do better NATIONWIDE!”
“This store always has what I am looking for even when I’m not looking for it. The staff always check and make sure you can find what you are searching for. Such a courteous staff. Store organized and appears pretty clean. I will always come back.”
6AM - 10PM
1400 Tintern St, Chesapeake
Hardware Stores
“This post is purely based off of Walter or John as his Home Depot smock said. No literally it said my name is Walter or John and when I asked about it he said it's either. I'll answer to both. My husband and I came in with a long list of needs and we really don't have a clue what we are doing with some of these projects. Walter/John was not phased at all and was more than willing to walk around with us and assist. He took his time and explained the different products and made us very comfortable with our purchases. He did all of this with a smile on his face and some funny jokes. Thanks Walter/John for making an experience I really wasn't looking forward to into a pleasant experience.”
“Awesome customer service provided by Michael. He helped me with a complicated return item and he was able to analyze the issue and figure it out. Thanks again for your help.”
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“Friendly. Found some ant traps that were reasonable, but no planter pots I was hoping for. It was busy. We got lucky someone pulled out so we could have a spot. There are not many parking spots.”