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“My mom replaced her 29 year old Amana side by side. No Stuff delivered and set up new fridge and no charge for removal of very large heavy fridge. The original purchase was for a scratch and dent model. It did not work testing before delivering, so they delivered a brand new Frigidaire, no extra charge. ($600 savings!)
Very good prices and Excellent service, if you need appliances, please check them out.
I highly recommend this store.
Thank you so much for treating my mom well.”
“I just moved here from NC and needed a good bedroom set for a reasonable price. My friend recently ordered from Aaron’s and got a good deal, so I decided to check it out. When I walked in, Elijah greeted me and was super helpful. He's a great guy with awesome customer service, and he found the perfect bedroom set for me. If you're looking for nice furniture with great service and prices, definitely go to Aaron’s and ask for Eli. Highly recommend!”
“From showroom to delivery, the people at Southland Appliance are top notch. Special call out to those delivery guys who can move and maneuver those large appliances in and out and around anything - and never a bump or scratch!”
“This store always has what I am looking for even when I’m not looking for it. The staff always check and make sure you can find what you are searching for. Such a courteous staff. Store organized and appears pretty clean. I will always come back.”
“Staff was friendly and helpful. Got a really good deal on floor model washer and dryer but beware the clearance flyers put on them as to the item may not be eligible for the additional 20% off. Mine wasn't I was told but they still took it off after the MGR was called.”
“This is my favorite Home Depot!!! My husband and i are working on a project that required special sized bolts and BRUCE went out of his way to help us find what we needed! Top tier customer service!”
“I have purchased several appliance parts from Cashwells and they always have what I need in stock. They are very reasonable as well.Great, friendly and knowledgeable customer service!”
“Now that they have been carrying more PC parts in the last few years I will gladly spend my money here. Nice to be able to get these parts locally. The nearest microcenter is in northern Virginia. Best Buy is the only place I can get at least some PC parts.”
8AM - 8PM
2421 Old Taylor Rd, Chesapeake
Appliances
“My HVAC unit went out about two weeks ago, and I was in search of window/portable units until I could get someone out. Not only did they have the best priced units, they were available immediately for curbside pickup. The first 2 worked wonderful, until a few days later we started smelling something sweet and found out one of the Toshiba window units was leaking Freon. So, I went and returned it for a portable unit and it was a blessing in disguise because a pro associate approached me while shopping and asked how old my HVAC unit was. Talk about coincidence! Store associate Amber was absolutely wonderful. She was super friendly, helped me load the a/c in my trunk while conversing friendly, and then thanked me and shook my hand. I will most certainly be back to this store! This is the best customer service I've seen in a while. The only complaint I have is that when I went to return the unit leaking Freon, the woman at the customer service desk was on her phone and didn't realize I was standing there for a few minutes, then wasn't very friendly. Other than that, I had an extremely pleasant experience here!”
“Me & hubby went here to get an Augger for a stopped up toilet. I am from IL and it seems the customer service in Home Depot is typically the same, which is not a good thing in my opinion. When entering the store, no one ever speaks or greets you. Also, as you walk through the store, the associates never ask "is there something that I can help you with"? It's like they are trained "if the customer doesn't say anything to you, then you don't say anything to them"! Like I previously mentioned, this appears to be a standard practice even back home. I gave it a rating of "4" because the product we needed was in stock and we used self check out, not because the customer service was great! Home Depot, you must do better NATIONWIDE!”
“Edith was nice but very blunt basically telling me that if we didn't make our payment they would call and call the references and then come knock on our door to get payment. I found it to come off rude. Then I asked if I'd be able to pick up the system today and she said no we have to deliver it so that we know where you live. Again found that to be off putting.”
“Used to be cream of the crop electronics store. Now it's just holding on, but barely. I still shop here on occasion when I need something right now and can't wait.”
“This store always has what I am looking for even when I’m not looking for it. The staff always check and make sure you can find what you are searching for. Such a courteous staff. Store organized and appears pretty clean. I will always come back.”
8AM - 8PM
1400 Tintern St, Chesapeake
Appliances
“This post is purely based off of Walter or John as his Home Depot smock said. No literally it said my name is Walter or John and when I asked about it he said it's either. I'll answer to both. My husband and I came in with a long list of needs and we really don't have a clue what we are doing with some of these projects. Walter/John was not phased at all and was more than willing to walk around with us and assist. He took his time and explained the different products and made us very comfortable with our purchases. He did all of this with a smile on his face and some funny jokes. Thanks Walter/John for making an experience I really wasn't looking forward to into a pleasant experience.”
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“Mrs. Debora did an amazing job helping me pick out the appliances I went to get on Saturday. She was very professional and patient as I made up my mind of what I wanted.”