{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“I received great treatment from Mr Mason and David. They were super clear with their explanations and answered all of my questions with a lot of detail. I was able to understand everything and I am extremely happy with the attention provided. I would highly recommend this bank to anyone coming to Charlottesville and receive the best service.”
“Highly recommend Steve Gaines at Fulton Bank, his dedication to helping small businesses is truly commendable. Steve goes above and beyond to support entrepreneurs and their ventures, offering valuable insights and personalized solutions. His passion for assisting small businesses shines through in every interaction, making him a trusted advisor and a valuable asset to the community. I highly recommend Steve Gaines for his exceptional commitment and expertise in supporting small businesses.”
“Brandi Brigido was so friendly and helpful. She set up a checking account, savings account and overdraft protection for me. I couldn’t be happier with my new services.”
“We have had a terrible experience with the Charlottesville branch who misled us regarding a HELOC. This was our first experience with this type of loan and we relied on members of that bank to help us. Instead, they took advantage of our lack of knowledge and left us with way higher interest rates than we expected. Beware!Posting a follow up comment. Renne from Customer Care and Susan from Atlantic Union were very helpful resolving our issues with the HELOC loan. I especially appreciated Susan's expertise.”
“We are beyond impressed with the service we’ve received at Atlantic Union Bank. The HELOC process was incredibly fast and easy, and Sherry has been a joy to work with. We highly recommend this bank!”
“Customer Service people are SUPER NICE and Friendly trying to solve my issue. But Chase is giving hard time to my business… ?Update: After my visit to the branch next day my issue resolved. I highly appreciate Mr. Alex (Christian Stephens) and his team members efforts in this matter.”
“LaTarsia was such a great help to me. She explained all of C & F's payment options. She took the time to answer every question I had and was so friendly. She made me feel so comfortable even though we were talking about a late payment. She may be feel as she really cared about me and C & F at the same time. She deserves to be recognized for her excellent Customer Service skills. If there were more LaTarsias in the world.... maybe people wouldn't mind discussing such sensitive matters with agents that won't make them feel bad for falling behind on a payment. LaTarsia gets 5 stars from me. Thanks, LaTarsia!”
“I had an excellent experience at this Bank of America branch. I feel the staff is friendly and attentive. One of my favorite customer represents is Chris. He also happens to be a great BJJ practitioner.”
“I've gone in three times without an appointment and was able to meet with someone withing a few minutes. Teller instantly, not a busy time, and the bankers when they were done with their current customers. The staff were very nice to me and helpful. I'm glad I chose this banking location.”
“We were in the Emmett branch office on May 23, 2022 and want to recognize Ms.Poindexter for excellent customer service. She printed several forms for us, notarized several signatures and helped examine a few forms to make sure we had the correct ones. And all this was late in the day. We certainly hope she is recognized for her courteous and efficient service.”
“still a small personal bank ... you arent just a number you are a person unlike large impersonal banks and other corporations where you are dehumanized ... they are friendly and respectful ... the only problem ... and its not necessarily their fault is the lack of access off 29 North thanks to that tunnel”
“The people at the Atlantic Union bank on Barracks Rd in Charlottesville are truly exceptional in every way. I've been banking here for approximately one year and it doesn't matter what the subject being addressed, nor the time of day, the complexity of the transaction, every single person at this bank is well trained and knows exactly what needs to be done; They exemplify the highest professional standards. But perhaps most important is their caring attitude, The way they listen, the suggestions they make and their general pleasantness regardless of the . This bank, and most of all THE PEOPLE AT THIS BANK HAVE SET THE BAR AT A HEIGHT VERY FEW EVER REACH… WHICH SUGGESTS THAT THE MANAGEMENT HERE – AND HOPEFULLY AT OTHER BRANCHES OF THIS BANK – TRULY KNOWS WHAT THEY ARE DOING, AND TRULY CARE. The people at this bank set the "excellence bar" at a very high level rarely seen. I'll soon be moving to new home in a different part of the state, but I will certainly be looking for another Atlantic Union bank with which to do my own banking… And I hope it proves to be as wonderful. Stay tuned!”
“I've consistently received exceptional service from the team at VACU, but my most recent experience truly stood out. This past week, I had to complete several transactions as part of selling my old vehicle and acquiring a new one. Throughout the roughly two-hour process, Ryan Baker at the front desk was a huge help. He provided invaluable assistance with unwavering patience, ensuring that every detail was taken care of. My experience was smooth and efficient.”
“Sarah Williams from UVA Credit Union in Culpeper is the absolute best! She is efficient, effective and very pleasant to deal with. I financed a vehicle through UVA and Sarah strongly suggested I buy a warranty. I reluctantly did so and now that vehicle needs $5,000 worth of repairs and every bit is covered under the warranty. Go see Sarah at the Culpeper branch and take her advice!”
“I received a promotional offer to open up a new checking and savings account at Chase Bank. Timothy Marsh is very upbeat and personable. He called me for a followup, made sure I was remembering the requirements for the promo offers, and that I received my debit card. High 5 kudos to Tim. Let's give Tim a sweet raise.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“This is branch I opened my first account in Charlottesville when I first moved to this area in late 2004. They have served me well. I get all the help and advice I need to protect my best interests. The current branch manager is a fine gentleman and a good Christian man. I cant say enough good about him and his staff. Its always a pleasure to do business with them. Ii highly recommend them to you, especially new UVA students. For the people who are cashing checks, All, banks, not just SunTrust are charging a fee to cash checks even their own, if you do not have an account with them. Walmart does it for 1/2.”