The Verizon store on Rio Road in Charlottesville is a corporate location noted for its excellent inventory, making it a reliable choice for finding phones in stock. The manager and staff are frequently described as excellent, friendly, efficient, helpful, and knowledgeable. They provide stellar customer service, going above and beyond to help solve problems, set up new phones, answer questions thoughtfully, and ensure a great experience. While the store can be busy, appointments are available. Customers report being highly pleased and indicate they will return for future business needs. The store offers in-person services, online order pick-up, and various shipping options.
Jennifer Pearce was exceptional in the help she gave my family. Thank you
April 2025
Needed a fix for transferring data to a new phone from a phone with a broken screen. Rob was awesome and took care of things quickly! Super knowledgeable and helpful!!
May 2024
Friendly and efficient staff. You can make an appointment. They helped me solve a problem with my phone efficiently. I bought my phone here and I'll buy my next one here because of the staff.
