Service is very slow. The ATM is located on the inside lane of the drive thru. You cannot get to the ATM if the two drive thru are busy. Need to move the ATM.
October 2022
Truist cancelled my VISA card for a $2.99 charge that they suspected rather than put a hold on the charge. Now I have no card for 3 to 5 days and the local office did not return my request to call on their answering machine.
March 2021
Suntrust charges $7.00 for checks drawn off of Suntrust, if you're not a customer. Penny pinching bank! You should have your employees generate sales and stop pinching people trying to cash checks drawn off of your bank. Won't be doing any sort of business with Suntrust!!
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.