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“My husband and I recently opened three different accounts at Chase Bank Pantops in Charlottesville, because we were dissatisfied with the service at another local bank.
Yay! So far, we are delighted. Banker Brad Lovingood was terrific. He met with us several times, at length, helping us work through various issues. He clearly is eager to help the customers.
Everyone there seemed warm, friendly, and professional. We didn’t want to go to a bank owned by a large corporation, but we broke down and did, because their local customer support, within an efficient, national organization, is top-notch.
Kudos to super-helpful Brad!?”
“Highly recommend Steve Gaines at Fulton Bank, his dedication to helping small businesses is truly commendable. Steve goes above and beyond to support entrepreneurs and their ventures, offering valuable insights and personalized solutions. His passion for assisting small businesses shines through in every interaction, making him a trusted advisor and a valuable asset to the community. I highly recommend Steve Gaines for his exceptional commitment and expertise in supporting small businesses.”
9AM - 5PM
1505 Putt Putt Pl, Charlottesville
Banks
“This BOA branch provide exceptional services to the customers. Every I felt like this as my second home. The team members specially Caleb, Tommy and Shradha goes above and beyond for best experiences. Thank you and they are the Treasure's of BOA.”
9AM - 5PM
225 Merchant Walk Ave, Charlottesville
Banks
“Brandi Brigido was so friendly and helpful. She set up a checking account, savings account and overdraft protection for me. I couldn’t be happier with my new services.”
10AM - 4PM
1619 University Ave, Charlottesville
Banks
“I received great treatment from Mr Mason and David. They were super clear with their explanations and answered all of my questions with a lot of detail. I was able to understand everything and I am extremely happy with the attention provided. I would highly recommend this bank to anyone coming to Charlottesville and receive the best service.”
“It's really hard, and kind of scary, to find a place to put your hard earned money. This is a great bank! I trust them with my money. I have had very positive relationships with the bankers. I really like working with Jean Ware, Nancy Gregory and Kevin the manager. Thanks for all the help keeping my money safe and sound!”
“We are beyond impressed with the service we’ve received at Atlantic Union Bank. The HELOC process was incredibly fast and easy, and Sherry has been a joy to work with. We highly recommend this bank!”
“I had an excellent experience at this Bank of America branch. I feel the staff is friendly and attentive. One of my favorite customer represents is Chris. He also happens to be a great BJJ practitioner.”
“I really enjoy banking with this company. I particular like the State Farm branch!!!! Staff are sooooo friendly, knowledgeable, and professional. They greet me upon arrival each time letting me know they are willing to assist me with my banking needs. However I must say the Barracks Roads staff are stuck up and not friendly. I hate having to go to that bank. I do try to avoid going there because they don’t display the care as State Farm Branch. I have made at least two complaints concerning management yet to no avail. However that does not stop me from going to the State Farm Branch where I KNOW I’m appreciated!!! They know me and address me by name when they see me. Wow!!! No I’m not a millionaire yet!!!! Yet they treat me like I am. I have dealt with the one out 29 a few times and they were kind and professional. There is a young man there whom I really like!!! I was soooo impressed with his professionalism, and pleasant demeanor. Him and the State Farm crew are what banking employees are suppose to be!!!!! Welcoming smiling faces!!!!!! Thank you State Farm branch for always providing excellent service!!! Keep up the good work State Farm employees!!!!!!”
“We were in the Emmett branch office on May 23, 2022 and want to recognize Ms.Poindexter for excellent customer service. She printed several forms for us, notarized several signatures and helped examine a few forms to make sure we had the correct ones. And all this was late in the day. We certainly hope she is recognized for her courteous and efficient service.”
“Today I went to the bank without any appointment and I was attended by a girl who didn't know I worked there her name is Cindy she explained to me in a way that I could understand how to use my credit card and grow my credit with it, thank you very much Cindy we need more people like you in Charlottesville. Gracias”
“I've consistently received exceptional service from the team at VACU, but my most recent experience truly stood out. This past week, I had to complete several transactions as part of selling my old vehicle and acquiring a new one. Throughout the roughly two-hour process, Ryan Baker at the front desk was a huge help. He provided invaluable assistance with unwavering patience, ensuring that every detail was taken care of. My experience was smooth and efficient.”
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“It's always a great experience with Christie at Carter Bank and Trust. She is the true definition of customer service with a smile!! I appreciate her attentiveness to my accounts and her patience with my many requests. I couldn't ask for a better representative to assist me with my business and personal banking needs.”