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Most Recent Comments
Probably the worst company I have ever had the nightmare of dealing with, at least in the USA. Customer service is outsourced to a call center in who knows where. Good luck getting a refill when you need it. As soon as my tanks get lower, I am changing companies.
If I could give Amerigas zero stars I would. This company will leave your BUSINESS high and dry without propane for days even with automatic delivery. Having someone there answer the phone is a challenge, and you can forget trying to get to anyone higher up- they will simply leave you on hold forever....
Cannot get a person on the phone from the Charlottesville office (calling local number is useless; automatically goes the coroporate call center). Been on hold for over an hour. Website also totally useless because a billing error cannot be sorted there; it's either pay the bill or call the number. AAAAARRRRRGGGGGGHHHHHHH!!!!!
Our AmeriGas propane office located at 2305 Hunters Way in Charlottesville no longer provides walk-in service, however AmeriGas customer service lines are available anytime, anywhere with 24/7 service. We are working hard to drive value for our customers through expanded digital tools, stronger service capabilities, and efficient resolutions for your energy needs. For convenient ways to connect with AmeriGas, check out our most frequently asked questions by clicking the Support & FAQs tab in the navigation.