“Update 2024: the price has increased crazily, like a fecal test or a wellness visit took me $90+ a few months ago and just a few months later it's $103 or $105. The staff are not as friendly as before especially for today's visit. It's such a disappointment given that we insisted on using CAH for both of my lovely cats even after we moved out of this area, which takes us 30mins+ drive from our new place), but now I think it's time to change.
Note: I hope all my appointments can be taken by Dr Tohill who I think is the best.”
“I highly recommend Nova Pets Health Centre and Dr. Masood! We've been bringing our cats here for grooming and health check-ups, and the experience has always been fantastic. Dr. Masood is not only knowledgeable but also genuinely cares about the pets. The staff is friendly and attentive, making every visit stress-free for both us and our cats. The services are top-notch, and we always leave feeling confident about our pets' health. Thank you, Nova Pets, for your excellent care!”
“I had a wonderful experience with Dr. Johnson and Kayleigh Lanahan. They took great care of my kittens and explained everything to me. I highly recommend Banfield for pet care.”
“The experience with our two dogs here has been nothing short of great! We’ve been going here for almost two years now, and I’ve noticed that the front desk staff along with the doctors and nurses are extremely patient not only towards the pet parents but the pets as well. Usually my dad takes the dogs for vet visits but recently I took my dogs there for vaccines and they didn’t want to be taken in the back but to my delight what I heard was cheering and sweet voices cheering up the dogs like doctors do for children. Both of their tails were wagging and happy coming back to me. I have seen the complete opposite at other Banfield locations before so this was an absolute delight to witness.
I really want to thank the team and please keep it up!”
“This review is long overdue, we’ve taken our 3 dogs (2 English Labs and 1 XL American Bully) to Dr. Chau at Family Vet ever since she opened her practice in 2008.
Staff there has always been top notch and Dr. Chau explains all options for our dogs. Over the years one dog had seizure so bad they had to remove his inner ears and Dr. Chau had the perfect balance for his medication to keep his seizures under control but not too much meds. Another dog had his ACL replaced through a surgeon that Dr. Chau set up to have done at her location. The one lab lived until he turned 15 and towards the end of his life Dr. Chau had him on different treatments ie underwater treadmill, laser, and Acupuncture for his hips. Until his death at 15 years old he got around great for a 90lbs lab. All three dogs were very different and Dr. Chau always took the approach specific to the dog and not, “one size fits all” approach. I wish our family doctor had bedside manners like Dr. Chau. Although we live close, if we had to travel to see Dr. Chau for our XL American Bully we would without even thinking about it.
I attached pics of our Lab that lived until 15 years old, in the 1 picture he was 13 years old running through the snow, the other picture he was with Dr. Chau when he was almost 15. The other pictures are of our tri color XL American Bully and he’s almost 4 years old. One pic he’s with his brother from the same litter who also goes to Family Vet and another is of him waiting for Dr. Chau … he looks forward to her treats :)”