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“I am an IT engineer with 29 years of experience. I have been using Platimium for 15 years. They Rock. If you live or work in the Manassas, Gainesville, or Centreville area in Virginia, use Platinium. If I need something now, I use Platimium. It is a lot better than driving 15 miles to Microcenter! --Tarek Hamdy”
“This is the first Best Buy Outlet I’ve ever seen so we had to go see what it was about . They have quite a variety of items mostly open boxes and such but yeah it’s just according to what you’re looking for in the tech world .”
“I’m writing this in response to the review left by James Steel. With all due respect, it’s frustrating to see someone constantly complain about something as minor as music being played by store staff. These employees work long shifts and use music as a way to stay motivated and keep a positive atmosphere while doing their jobs.
As someone who also works in retail (at FedEx), I can say from experience that music makes a real difference during tough hours. It’s not unprofessional—it’s human. These are likely young workers just trying to get through their day. There’s no need to make their jobs harder with unnecessary complaints.
For the record, I’m not connected to Best Buy in any way—I’m just a regular customer. Every time I visit this location, I’m met with helpful, friendly service. I recently picked up an OLED TV, and the staff went out of their way to assist me with loading it into my car.
Let’s cut workers some slack and focus on what matters: good service and helpful support—which this store delivers every time.”
“I'm extremely satisfied with the service these guys provided for the broken fan on my laptop. Embarrassed to admit I started in a line at Best Buy and landed here after a search for a nearby computer repair shop. They were awesome - easy transaction, done in 2 days.”
“I really like this Apple store, always welcoming and friendly staff. Also their manager, Carolina is a great person and helped me in resolving couple of return issues.”
“I built me a computer few years ago for the first time and just recently I decided to upgrade some parts of course in my area the only store that carries stuff like that is Best Buy but what I needed they hardly have anything in stock. Yea I could have order stuff from the website but I didn't want too so I came across micro center on social media or whatever and found this location. The bad thing is that it was total of 6hrs+ because it's about 3hrs from my house one way so I really hope they build another store close to me. So I'm giving this store 5 stars since that's the max I would give more if I could because they have everything you need to build a pc and the staff was very helpful and friendly unlike Best Buy. If I need any other parts or whatever I know where to go”
9AM - 6PM
23035 Douglas Ct STE 101, Sterling
Computers
“John Bailey and team took care of me. I had a 14 year old hard drive that was on life support. Within 24 hours he was able to save the data and upgrade my desktop. It was a close call, but they were fast, friendly and affordable!”
“I had an issue with my trucks car audio. After a few bumps getting in touch with the store ( Best Buy corporate please allow direct calls back into the store) James The GM took awesome care of me and my truck. Thx!”
“I came in to get the new IPhone 16 Pro and it was absolute chaos. Even with me ordering it ahead of time there was still a line. However the person that helped me was very helpful and even helped me a through problems that happened during the transfer of my old phone’s data to my new one. There was only one issue that couldn’t be immediately fixed and that was entirely because I forgot a password needed to fix a glitch with my number. I sadly don’t remember the guy’s name but I do remember He wore glasses and a kilt and i think his name started with a D. If you have a problem with your phone I’m sure they’ll help you out. I’m sure the store is less hectic when it’s not around a major release but it’s good to know the people working there are great help even under such High stress circumstances. GOOD JOB!!”
“Visited this place for the first time to replace my cellphone screen. Their price is very reasonable and they fix my phone in 10 minutes. Very professional and their customer service was great! 100% recommended.”
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“I am very pleased with the quick turn around, and the outstanding customer service provided during my visit and subsequent repair. Shaq took the time to diagnosis the problem, and offer a solution to my rush request. Thank you!”