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“The employees at the Harborview Chartway, Suffolk, VA (Ms. Norton, Ms. Dalton and Ms. Cassio) were absolutely wonderful. My computer was compromised and I was extremely concerned about my Chartway accounts. They treated me like these were their own computers and accounts.They offered me suggestions and actions to protect my accounts and ease my worries and then performed the best options.I thank them and Chartway from the bottom of my heart for their help. If I could rate this a Ten Star Review, I would!Ron Ashley”
“My Representative Ana Garcia on CNU Villiage was very informative and opened my account quickly and she was very pleasant to work with.5 stars for the good customer service.”
“I had the pleasure of being assisted by Ms.Dajanay when I visited the local branch. She was courteous, pleasant, & very knowledgeable about member benefits. Ms. Dajanay has raised the bar for customer service. Tks for the excellent service.”
“Courtney Efird and her Team we're Amazing. They made my loan process go so smoothly and quickly. They guided me through their emails, texts and are available if you have any questions. They are experienced and professional. They made me feel 100% comfortable knowing I was in good hands. They are the Team you want working for you.”
“I want to say thanks to amy for helping me with my account today.After having some minor issues over the phone about my account.. I when into the branch and was greeted by Peta-gaye she then introduce me to Amy and Amy was so helpful and polite.. well done Amy keep it up we need people like in everyday..”
“I love this location, so close to me and the best customer service team EVER!I went in today flustered because of previous fraud activity via PayPal that NFCU helped me clear up quickly and succintly!!!Markus issued me a new card and set my new password on the spot. His sweet demeanor and professionalism calmed me down right away. Awesome Service with a smile.Thanks also to Christian, who helped me with the details of my initial fraud case last week. He was a consummate professional and made the bad guys go back into hiding.All in all, great service, great experience - the BEST BRANCH office! 30 years of membership and I am still getting new members to start accounts because of NFCUs excellence.”
“Nina and Courtney have made our first time home buying process so easy! They are very helpful and kind people and always have time to answer any questions or help any way they can! My husband and I are so happy we were able to work with such great people! Thanks guys again so much!”
“I love Bayport. The employees are always friendly and helpful. It wasn't busy when I went in, so my transaction was quick. They are operating under the current Covid restrictions.”
“The staff that works here is amazing, they are always so kind and helpful. Love coming here for my weekly bank runs wouldn’t go to any other location. Dylan is the best!”
“I came in to open a business account today, and had a great experience. Susie helped me set everything up. She knew her system very well and was friendly and personable. We chatted through the process like we'd known each other for years, sharing common interests and short stories about experiences we've had throughout life. Great employee! I look forward to doing my banking with Old Point through my small business. Thanks again for the help and great recommendations”
“Professional in every manner. Extremely helpful and made me very comfortable and very much at ease with the transition to this bank for auto loans and banking information. Thank you very much for such a great service and experience with Bayport.”
“This branch goes above and beyond for their customers. Erika the teller is extremely friendly and does her job above and behind for the sake of her customers. The manager Tammy is very knowledgeable and is constantly busy not only with her branch but running approvals and other branches that need help. I have seen her working other branches such as grassfield location which I visit frequently as well to help out with staff shortage. These two ladies deserve lots of praise and even a job title change or raise. If I would work in the banking field I would choose to work with that group of ladies. Tammy and Erika thank you for all your hard work and dedication to the customers of Woodforest and the college drive location.”
“I had a very pleasant and nice experience with Daniela Ferreira. I did not have an appointment scheduled for the day and she was very quick at getting everything sorted out that I needed. I definitely recommend the J Clyde Bank of America location!!”
“BayPort Credit Union is probably the best banking institution in our area. The employees are always friendly and helpful. I have never had a bad experience with them. I would highly recommend them to anyone.”
“Wonderful service at this bank. Have been with them for 2 years now and my husband and I are very happy with our account, the services offered, and the smiling faces at our ‘hometown' kind of bank.”
“Very pleasant and professional staff. Nice location. The size of the business is perfect and spread out nice. Ask for Jasmine, she is an excellent account manager.”
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“I love my Langley Federal Credit Union experiences. They are my family. My favorites are Elaine, Erica, Joan, Gorgette and Alaina. They all have outstanding customer Service. Elaine is awesome and has helped me tremendously when my account has been compromised. Alaina hasbeen amazing when I need to access funds from my retirement account. When I walk in the door everyone welcomes me by name. I love those ladies and my Credit Union. Keep up the good work.”