10AM - 4PM
5649 Burke Centre Pkwy, Burke“My wife and I have had wonderful experiences in dealing with this branch of BoA. Mayson is nothing short of amazing: absolutely delightful, extremely knowledgeable, and patient as can be -- a consumate professional who makes you feel like your needs and concerns are truly his needs and concerns. And he never gives you the rush act -- even at closing time. Most of our lengthier interactions have been with Mayson, but Ken (the manager) and others have been great too. Terrific branch!”
10AM - 4PM
9280 Old Keene Mill Rd, Burke“Had an amazing experience at this branch of Bank of America.
Staff was extremely helpful and professional, making my visit smooth and pleasant.
Highly recommend this branch for excellent service!”
“We received quick and excellent service for an urgent banking matter. I especially want to recognize and thank Marco for his thorough technical knowledge of the subject matter.”
“Every time I go to this PNC Bank I can always count on Kennedy to take care of all my banking needs and he always goes above and beyond on his customer service he is by far the best teller hands down”
“Had a problem with my ATM card. I went to this Branch on a busy Memorial Day weekend and found two very cheerful staff members ready to help me; both very interested in solving my problem. As other members were filing in, they quickly served them as they took time with me to solve two issues with my online and ATM issues. Was very impressed with their efficiency.”
“Very responsible, kind and friendly staff in this bank department.
Special "Thanks" to the employee Noor Sheikh for her professional work, good attitude towards costumers ?”
“I dropped my WF credit card, and a kind soul turned it in to Jackie at the WF branch in the shopping center I was in. Jackie went way above and beyond, tracking me down to let me know, reaching me before I made it home. She told me one of her long time clients turned it in. With Christmas a couple days away, it could have been a disaster if she had just cancelled it without letting me know. Wish I could thank Jackie’s client, too, who saved me from unauthorized use. My WF branch closed recently, and I just found my new home branch. Thanks Jackie and WF. I really appreciate what you did.”
“I had very satisfying experience with Mayson Manickham at the Burke Centre Bank of America. The episode began in January when I detected fraud in my checking account. I met with Mayson, and he immediately froze my account Over the ensuing weeks. I met with Mayson several times to work out restitution of the loses that occurred. Mayson made numerous calls on my behalf to have actions taken to restore my losses. He explained what had occurred every step of the way, and reassured me that Bank of America would make good on the fraudulent losses. It took over two months and a lot of time and phone calls by Mason, and he kept me completely informed. He provided exceptional service. I have to add that the manager and employees were always friendly, courteous, and helpful.”
Open 24 hours
9510 Old Keene Mill Rd, Burke“I've been an NFCU member for more than 40 years and have been in a lot of different branches all over the country, though I will say I don't go to the bank too often anymore because of online banking (NFCUs is pretty good there as well). The branch in Burke Centre has some of the friendliest staff around. Though it is nearly always fast, if you go on a Saturday morning like I did yesterday (1/7/2023) be prepared to wait. And even though I waited it wasn't too bad of a wait at all. This branch shares a parking lot with all the other stores in the strip shopping area (including a Giant grocery). There are even EV charging stations (2) in the parking lot.”
“My family & I have had accounts at this bank for decades. No one has ever been rude to us, in fact they are always kind, considerate & remember our names when we walk through the door. They called us when an account went below the $2500 minimum so I could transfer $ from another account & wouldn't be charged a fee. We even have a line of credit on our home through them which has been a life saver over the years. We highly, highly recommend them to anyone looking for a bank in our area.”
“The banking representatives at this branch from the tellers to the manager, including Luis, Saima, Ledis, Reshma, Shuvo, ans Ankita are some of the most professional and courteous banking professionals I have ever worked with. I highly recommend this banking center to whoever need banking services.”