“Dave has been wonderful to work with! He is very knowledgeable and great at explaining things which is exactly what I need as a first time home buyer. He has been awesome at communicating and very responsive even working with my schedule afterwards. It is important for me to have a lender that is honest and trustworthy and that is Dave for sure!”
“I purchased my car in October 2022 and it was such an amazing experience definitely not like larger dealerships that can be pushy. Priscilla was my sales person and she was amazing. She took into consideration my budget and what I needed in a vehicle and I absolutely love my suv. The whole process from start to finish was simple and pleasant no stress at all and the finance team is amazing as well. They set up my account for autopay and are always easy to deal with.”
“Love this place people here are extremely professional and welcoming i had a sh!$ day and when I got out I was leaving with a smile and believe me nothing makes me smile”
“Every time I have been here, everyone was very nice and helpful with the process whether it was for a deposit or if I needed them for a car loan they always tried to give me as much information as they could. Of course sometimes the lines here are crazy but that’s to be expected. Overall not a bad credit union.”
“We are so thankful to have had a great customer service relationship with Ginger from FB&T. She is kind, knowledgeable, and responsive which is a nice change in a banking world where phone calls have went unanswered or you felt like another number. Thanks for your honesty and kindness to us!”
“We had a last minute request from the bank that we are getting a mortgage through for 2 items that need to be done before loan approval, within 2 business days. I went to the bank and explained the emergency and stated if we don't have these items done, our loan doesn't get approved. Even though I did not have an appointment, the branch manager assisted with having the Lead Teller, Austin help with the first part that couldn't be done through the drive-through, and also getting us the printed documents that we needed.Thanks to the manager and Austin for all of the help!!”
9AM - 12PM
1835 Valley Ave, Winchester“I have had great experiences with Lisa Whirley and their lending team. She is responsive, personable, and highly knowledgable. I love supporting First Bank. They are our first choice in both commercial and personal banking and loans.”
“I want to recognize the work of City National Bank team, they are always willing to help, and as foreigner I am specially tanksful with the entity whom give me the opportunity to start my banking in this country. More than 20 months working with them.”
“This bank and the folks it's employees are second to none, the bank offers many many perks and the employees go out of there way to explain everything to you and assist you in any way they can with your needs.”
9AM - 12PM
1800 Amherst St, Winchester“I walked today in some unexpected situation at the lobby and after having made bad experience at Partners First CU, I was bit "primed". However lovely lady who was from another branch, helping out here was really accommodating me, opened an account, answered my questions. I will see how my experience will go in the future, but so far they deserve 5 stars. :)”
9AM - 12PM
1800 Amherst St, Winchester“I went in today to open a new account, I was very happy with my experience. Brandon was the one that helped me and he was very knowledgeable about the products and services they offer!”
8:30AM - 12PM
1460 N Frederick Pike, Winchester“We have been using BOCC for almost 10 yrs now. We also have accounts with national banks. We are in the process of changing those national accounts to BOCC. Folks at the branch have always been nice and accommodating. I enjoy the small town feel. If I did have a suggestion for BOCC it is to stay up with the current trends regarding online banking and web content. When I need to come into the office I would like the small town feel but I also need the same functionality online as the national banks. Some of your web content is a little dated and not A+ material.”
“Opened an account today and the 2 women I spoke to were incredibly helpful and kind. Would highly recommend using their bank based off how I was treated when I went in. Very excited to be a bank of clarke customer”
8:30AM - 12PM
202 N Loudoun St, Winchester“Am simply giving 5 stars because they have a convienant ATM that anyone can use downtown which is very helpful if you need to get cash quickly while you are on the walking mall!”
“The staff here are the kindest people and they always have smiles and almost always greet me by name! They always ask, “what more can we help you with today” before I leave. They are simply the best!!”
“David was awesome ! I was very flip floppy with choosing exactly what car I wanted, but David was very patient with me and I appreciate that type of attitude. Thanks David.”