Right now I would say they need people who work there to have better customer service. I asked about the BP Loyalty and the guy said I have to go online and then instead of handing me the pamphlet he tossed at me and I said thank you and he just stood there and said nothing. Rude
July 2021
$96 for an oil change! "Oh, you should have used our coupon. Here's one for next time." Said I needed a throttle body linkage cleaning while I just had one done 5000 miles ago. Always saying you need another urgent service other than the one you walked in there for