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“Customer service these days is quite lacking considering people not working since Covid. Still going strong here and the service is at the top. Glad some people still care.”
“Joe Hart from Extra Space Storage went above and beyond to accommodate my reservation request. He is the guy that will make sure that whatever circumstances you are trying to overcome or if you’re in a tight spot trying to get storage quickly, the job will get done. Don’t look any farther than Extra Space Storage with Joe for any storage needs.”
“I can't even begin to express how wonderful William and Pamela were with getting me set up with a storage unit while I prepared for a cross-country move. As soon as I walked into the door, both of them greeted me and they were genuinely adamant on making my move the easiest it could be, and they went above and beyond to ensure that. They treat you with humility, respect, and like family, their prices are reasonable and sometimes they have specials where you get an extra month free which is what I got without any hassle. Once I was finished, the checkout process was simple and painless, and there was no pressure to keep going. They would have my business again in a heartbeat if I'm ever back in VA, and I would highly recommend them to anyone in the Ashland/Richmond area.”
“The best storage in town with the nicest people. Very safe, police do rounds day and night. The sheriff came to my unit out of nowhere almost every time that I visit my storage after 7-9pm, until they finally knew my car and recognize me from tye distance..., too me that's very good because it shows the area is safe and police care about their neighborhoods.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Shannon did a great job of placing the containers where I needed them.
Overall, the company was good to deal with. There were a couple of scheduling hiccups, but communication was mostly good. All the people who came to the houses were professional and friendly.”