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September 2023
Still dealing with these people currently my stuff is sitting in front of my house waiting to be picked up for the 4th day in a row. I have never dealt with a company that is so ridiculous
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August 2023
Absolutely a horribly experience. 2 straight days of service failures, not picking up container when promised, 4 phone calls to customer service providers at Pack Rat and zero satisfaction. All lies! Do not patronize Pack Rat for any reason, certainly not worth the money or stress!
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May 2023
Drivers - if you’re going in here on a 8a to 8p window, get there closer to 9:30-10am. Be patient, they are working with the equipment corporate gives them and doing the best they can. Don’t go in there expecting to get unloaded as fast as you got loaded.