Not sure why this branch has so many negative reviews, everyone I met was very helpful and friendly. They were able to get me in without an appointment to help me without any problems. Thank you to Mohamed A. for all of your help!
October 2022
Excellent service and advice. Advisors explain financial benefits and advantages for various types of accounts. I received stellar service from Mr. D. Nguyen of the West Springfield VA branch.
July 2019
There was one Asian clerk who served me and she was really helpful and nice.I believe, This branch is the best around this area. Their turnover is really fast so you don't need to wait a lot. I really prefer to use this location.