“Emmanuel went above and beyond to help me file a claim. I can't emphasize enough how much he came through for me when things were looking very dire. Easily one of the greatest professional experiences I've ever had.”
“I have never seen an associate go to Great lengths as the Managing Store front Ruby, did for me Today.My account with Metro is under some technical review - and Ruby made sure I was excellently provided with the Right care and Perfect timing. Our issue was not resolved, due to the implications being outside of our hands - but I was assured I can come back and be further assisted when there is an available moment next week.Ruby quickly understood my issue and therein applied a Plethora of her knowledge in Metro Resource ASAP, making me feel like a VIP member amidst a day to day issue.I would gladly come back to this location simply for her ability to speedily resolve and upsell with a positive attitude.Best StoreFront ever! Thanks. A Million. !!!”
“I came in and worked with Samuel today, and he fixed my issue quickly. Prior to my visit, I had spent 2 hours with two different ATT customer service representatives on the phone trying to get the cellular to work on my new Apple Watch, and neither one of them were able to fix the issue. Samuel fixed it all within minutes while maintaining a friendly and professional manner throughout. It was SUCH a relief! Thank you, Samuel!”
“Francesco was great. He upgraded me to an SSD drive and now my computer is wicked fast. He also backed up my content and reimaged my computer. The special icing on the cake is that I was provided a bonus of video editing software. These guys know what they are doing, they are fast and accurate. I've had several excellent interactions at this business.”