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“The owner is such a sweet lady. She gives you the V.I.P experience each time you enter her store. I would say 1 of the best boutique stores at Pentagon City mall.”
“LOVE this store, could not say enough good things. i’m obsessed with their candles - they’re the only ones that don’t give me headaches! perfect spot to find gifts, jewelry and fun decor/stickers. i bought all of my family “someone in arlington loves you” magnets last year for christmas and they all loved them! they also have a wide selection of cards - all so fun and different - something for every occasion!”
“Lovely staff gave me very good advice on clothing to flatter my body type. The quality of the fabrics is phenomenal. They have a huge inventory. I would not shop anywhere else now that I have discovered Crystal Boutique.”
“Nordstrom YOU ARE BLESSED BY SUCH AN EMPLOYEE. She was absolutely beautiful, so sweet, and incredibly helpful. Her kindness and warm attitude turned a stressful experience into something positive and unforgettable. I felt truly valued and supported thanks to her, and I’m so grateful for everything she did. Thanks for reminding me that the real service still exists. sorry if I write the name wrong Zana”
“Amazing Black owned and operated store. Their Clothing designs are like No other, truly one of a kind. The Stores atmosphere was so inviting It just made you want to shop, Especially the music selection with a live DJ on a Saturday afternoon. I will most definitely recommend this store to all of my family and friends. You have made a new lifetime customer. 5 stars ⭐️ & Two thumbs up ????”
“Fantastic selection and highly personalized service! I always find what I'm looking for at this location in particular. The lady working today was super patient and helped me find a pair of earrings to match my dress - thank you!”
“Thank you Katie for helping me with my measurements and bra selections. Being a postpartum mom you lose a little confidence because your body has changed so much. She helped me find the perfect bra that definitely gave me a boost! I appreciate you so much and will be back to purchase some more. Employees who go the extra mile and make you feel seen are so important. Thank you, thank you x10!”
“Just went shopping at Armani Exchange last eveving !Tried on some jeans, shoes, and t-shirts, but the jeans didn't fit well. Ended up getting a really good t-shirt though! The staff was super nice, and the store had a great vibe. Still on the hunt for the perfect pair of shoes, but I'll find them soon! Happy shopping, everyone! ?️??? #RetailTherapy #ArmaniExchange”
“Bought yeezys from here about a year ago. Been back a few times since then. Friendly and knowledgeable people working there. Good environment and aesthetic. I will definitely continue to shop here!”
10AM - 9PM
S15A, 1100 S Hayes St, Arlington
Clothing Stores
“Amazing customer service!!!! I walked in this store with my husband and he was delighted on the customer service from start to finish. We purchased 2 shirts and Thomas exceeded our expectations also offering us the “bundle deal”. We appreciate this customer service I had to write a review for acknowledgment. Thank you Untuckit!”
“I was visiting Arlington and popped into J.Crew. I love shopping their online store as I don't have one close to home, so I lucked out when I saw it in the directory at the mall. As always, I wanted to buy up the whole store, but didn't. I found the perfect sweater in chocolate brown. Huge plus that it was marked down! I was not helped by staff, but didn't need it either. I did notice that there were a couple of colors in this sweater, but this fall color was more expensive than the others. Quality was just as expected for JCrew. They don't disappoint. Comfy sweater.”
“I bought my first pair of jeans in over 10 years thanks to this store and the guy that works there. I wanted black jeans for a party so last minute i came. I’m tall so finding my size and style is next to impossible but online said had my size, they usually lie but the store my size and the jeans fit perfectly and not like high waters. The guy helping was beyond helpful plus there was 30% off going on”
“Jennifer is very helpful, she not olny support me with finding the best dress and getting the outfit together, she speaks Spanish which is definitely a plus for me and she embraced me with my body. Would definitely come back for affordable awesome outfits and the best help”
“Great clothes for the price. The customer service is great. Love shopping BR style of clothes. However I hate being asked by several sales associate to open a BR charge account. They continue to press even when they are told I have a BR charge account.”
“TLDR: Thanks to the team for helping me sign up for the loyalty program so that I could be eligible for the free gift promotion with a $100 purchase during the memorial day sale.I know retail is not always fun or easy but I really appreciate you both for pushing through that feeling to help me receive the same perks that other paying customers were receiving!Continue reading for the long version of the story.*****Here’s the backstory: I had just noticed the memorial day sale that was going on while walking through pentagon city- all bras were $19. I found an amazingly comfortable bra and decided to get it in every available color and also grabbed a few pair of underwear as well. Unfortunately not every color was available in store so I ordered two additional bras online for pickup.When I came to pick them up I noticed that another guest was checking out and being given an adorable pink tote with her purchase. I asked about how to get the free tote and thats when I found out about the awesome promotion: free gift with $100 purchase. (During the course of the sale I ended up spending a total of $189 including the bras I purchased online)I point out that I’d just spent $100, and was told “ohhhh… that’s too bad…? BUT you can spend ANOTHER $100 if you’d like! ?”And I was like “but including my current pickup I’m close to spending $200 already”“Oh well”, there’s nothing else we can do is what I was told.Me: “What if I bring back my other items and rebuy them?”Store Associate: “Yes, but your total will still have to be $100”Me: “okay”I was also told that the promotion would not continue past memorial day, but when I spoke with customer care, I was told the promotion would continue through the 4th of june.So I went all the way home that day to get my original purchase, unworn, tags still intact, with the receipt, and brought those items back to the store reprocess my transaction.I was again warned that I’d have to pay again for my items after receiving the refund. I assured them that I expected nothing less, and then was asked if I was a member of the loyalty program.When I replied no, I was told “well you can’t get the bag because it’s only for loyalty program members”. I shared with them that I wasn’t previously offered the opportunity to sign up for the rewards program, and they GENEROUSLY offered me the chance to sign up!! Thank you both so much, again for handling my transaction and giving me a chance to enjoy the same perks as your other clientele!I really love the tote (it’s gorgeous!), and the quality of the undergarments here.The style of bra I chose is made from a degradable lace that breaks down 10x faster than traditional lace. It is amazingly comfortable- so much so that I forget I’m wearing it.”
“Well lit and excellent selection of women's seasonal wear. It's a small shop with one sales terminal so be ready to stand in a line. Staff are welcoming and do their best to give you discounts from current promotions. The store itself runs HOT (thermostat says 78 deg!) because of the many overhead bright lights. So be quick to shop but ready for the checkout.”
“Tina and Amy helped me out so much. Honestly, pretty much everyone working tonight helped me find an outfit for a wedding this weekend. Kind of the best shopping experience I’ve ever had!!!”
“As a frequent G-Star Raw customer at Pentagon City my experience is always great! With excellent customer service provided by LaDana and Timothy I always find items that fit my style and personality and the quality of the clothing is always top tier. I love G-Star at Pentagon City.”
“Not the biggest zara location but well stocked for its size and very clean and well organized. The staff at this location are more friendly and helpful than any other zara I have been to. I found several things that I had been unable to buy online because they were sold out and really liked my "haul".”
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“Barbee is AHMAZING!!!? I called the store for sizing info and she was so helpful! So glad I didn’t have to drive all the way to Arlington to Warrenton cause she was able to help me over the phone!? Thanks Barbee!??”