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January 2025 by Noah Melhem
Had an easy and comfortable time setting up a bank account with Maram. Maram was very kind and tried to help my understand of credit as much as possible. Would recommend talking to Maram when at this branch, the tellers are extremely kind as well.
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January 2025 by Khayri Gonaa
Great stuff special Maram. She’s good to be here in this branch, because she helps us in Arabic language.
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December 2024 by Aboud Mems
Thank you
I thank maram for taking care of the customer
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December 2024 by Paata Dolbaia
Great customer service.
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November 2024 by Andrea Ajdanovic
Bank of America at this location, provides excellent service, with a team that is knowledgeable and attentive. Manager Alvi stands out for his professionalism, and dedication, always going above and beyond to assist with any banking needs. Highly recommend this branch for top-notch customer care! Thank you.
🥇🥇🥇🙏🙏✅✅✅
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March 2024 by Deepak Gupta
Visited to open new account. Alem Lakew filled all required forms, authorizations, cards setup, login setup on my behalf. Within 10mins i was done with BoA account + cards setup. Best banking experience ever.
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February 2024 by salwa sarhi
I had several things to follow up with Bank of America and I would like to thank the manager there, Khlood Alhadaei, who had excellent customer service. Her attitude was welcoming, and she listened to me, and was able to help me with my account needs efficiently. She was patient, resourceful and on top of that ,she helped me learn how to enhance my account management.
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February 2024 by Carla johanna Gonzales
Came to this location 4 times to open a new account and never got service really awful
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February 2024 by Hakan ÇETİN
One of America's largest banks. Make an appointment to perform the procedure. There is an ATM where you can make transactions in your car.
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January 2024 by Razan Al Humaidi
Creating an account was very smooth but then I never received my debit card and the customer representative isn’t responding to my emails or my voice mail and their online customer service process sucks that it never lets me reach a representative!!!
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December 2023 by Lisa S.
I should've read the reviews first. Terrible customer service. Worst branch I've been to. Tellers are not helpful or friendly. Also, the male teller was visibly sick and without a mask. Avoid at all cost.
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December 2023 by Maria Davyd
Came to make a withdrawal. Was told they didn’t have enough cash on hand and was asked to come back in a week. The teller took my full name and phone number and promised to call back. No one ever did. Poor customer experienced.
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August 2023 by Nicole H.
Had to deposit a check for the first time in a long time at an actual bank, and the Eads Street BoA was closest. Great customer service. Thank you.
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May 2023 by Miss Maya
Came in to make a withdrawal. The teller was rude and not so friendly. He seemed more interested in chatting up the guy next to me. He also didn't ask me how I'd like my bills back. When I explained I wanted 20s over 50s he seemed annoyed he had to change out the bills
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April 2023 by Kumar Vivek
Needed a cashier's check. Got to this branch without appointment, and was greeted with a smile by *Younes* as soon as I walked in. He invited me to sit on a sofa, asked my requirement, filled up everything on his iPad, and handed me a check in less than 3 minutes. This was faster than a wire transfer. Pleasantly surprised. The branch also has a parking space at the front (yayy!), and I was in-and-out in a total of about 5 minutes. #win
