I should've read the reviews first. Terrible customer service. Worst branch I've been to. Tellers are not helpful or friendly. Also, the male teller was visibly sick and without a mask. Avoid at all cost.
December 2023
Came to make a withdrawal. Was told they didn’t have enough cash on hand and was asked to come back in a week. The teller took my full name and phone number and promised to call back. No one ever did. Poor customer experienced.
August 2023
Had to deposit a check for the first time in a long time at an actual bank, and the Eads Street BoA was closest. Great customer service. Thank you.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.