“Went in today to adjust my plan. Jermaine helped me remedy my situation and answered all my questions promptly. He was very professional and has helped me previously. I would definitely come back here.”
“Went to port over my number, but since my phone was under someone else’s contract, I had to get that persons information before I could port over. Unfortunately it took 2.5-ish hours altogether to finish. The service was amazing (the main guy who helped was Justin/Joseph I feel awful that I can’t remember, and then his boss came in as well and was just as patient and amazing) and I have to go back Thursday to add my mom to my line. So hopefully they will be the same ones assisting me!”
“Came into RaJ's Madison Heights location after a corporate nightmare. RaJ and his team was able to turn my nightmare to a dream. I came in told him my issue he handled it all got me a new phone lowered my bill and gave me a credit for the inconvenience I suggest everyone in Lynchburg go to Madison Heights STAY AWAY FROM WARDS and ask for RaJ personally as he have a great team to assist you with everything”
“Lizzy is amazing! She helped three people at once and got the job expertly done. She was so helpful and really top notch when it came to knowledge of services and products, her ability to handle every situation thrown her way and to keep calm under what had to have been a high stress environment. She was the only one there with a store full of complicated issue and when we left it was already thirty minutes past close.”