PNC Bank offers a positive banking experience with a focus on customer service. Many customers have been with PNC for years without any issues, frequently visiting the Duke Street branch. They appreciate the fast and easy service, often completing transactions in under five minutes. Staff members, like Mr. Noorani and Alison, have been highlighted for their exceptional support, explaining services clearly and assisting with inquiries. Mr. Noorani even went above and beyond by helping a customer identify and resolve a mistake with their LLC. Customers feel valued, noting the friendly and professional demeanor of the staff, who always greet them with a smile. One customer, who is blind, received helpful assistance from Matt when they lost their ATM, further showcasing the attentive service at PNC. While some customers suggested having more tellers during busy times, the overall sentiment is one of satisfaction and appreciation for the bank's commitment to making their financial management easier.
PNC is a wonderful bank and this location is by far my favorite if I ever need an ATM or friendly kind service assistance from the tellers at the booth
June 2024
I only come here for ATM service. Never have an issue with the machine.
May 2024
The banking agents and the tellers have always treated me nicely .
