Chase Bank
BanksHours:
628 King St, Alexandria VA 22314 Hours
About Chase Bank
Chase Bank's Old Town office is highly recommended. The bank offers an efficient online/automated account opening process, followed by personalized assistance from the friendly and professional staff. Customers consistently praise the exceptional customer service, with the staff being described as accommodating, kind, and helpful in resolving any issues. The managers and tellers are attentive, providing a pleasant banking experience, even going as far as offering water to waiting customers. Overall, the Chase Bank Old Town branch is praised for its excellent service and welcoming atmosphere, making it a go-to location for many customers.
Most Recent Reviews
June 2025
This is a very friendly and helpful bank. I have had nothing but great service every time I go into! Couldn’t be better.
June 2025
1000% recommend banking with this branch! The staff here are so accommodating to your needs and they always greet me with such kindness! I had an issue regarding something and the manager and team were so helpful and resolved my issue
right away! 10/10 customer service!!
July 2024
I needed to make a CC Payment and am Handicapped and Brittany made an exception and helped my nephew and I as I stayed in the truck waiting. She was very helpful and Pleasant. Pls hire more people like her or have her lead training classes for customer interactions. Thank you
More Comments(16)
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