8:30AM - 5PM
1600 Cameron St #200, Alexandria“We have been shopping around for a Car loan and the other credit unions APR was high. My coworker recommended Transportation. Within 48 hours we were approved, good rate and the cashiers check was delivered to the dealership. Our loan officer Shraddha Vera, was on point! Did this loan with haste, efficiency, great communication and a lot of hard work. We appreciate Shraddha and hope all their employees are this good.”
“This is an excellent credit union if you work at the PTO. They will help you get your direct deposit for pay, and your online bill pay set up. The onsite location makes it extremely convenient. They have all the typical services like money orders, cashier's checks, CDs/money markets, savings accounts, car loans, etc. No problems.”
“Working with Eddy was a great experience, he was very communicative and kept things moving along for our HELOC. He answered all of our questions and gave us different options for our best outcome. Thank you Eddy!”
“Jorgina was amazing and extremely helpful! I went into the bank multiple times with issues I was having because of my other bank. I was greeted politely, and explained thoroughly what my options were at this bank. I’m grateful for having such a pleasant experience with jorgina. She is bilingual and such a pleasure to converse with. She didn’t rush me or make me feel like I’m just a number at the bank. Will keep nfcu as my bank for life now!”
“I have been with Burke and Herbert for 25 years and have always received outstanding services. The best one is at the main office in old town Alexandria. Ms. Mariana Mesak is always there to help me. She’s friendly , extremely polite and competent. She’s always helpful and understanding. I love this bank.”
“Navraj Bhatt he is amazing all the way my visit to the store and I recommended to see him in Bank of America and life will be easy ? Thank you so much Mr Navraj ?”
“I visited this financial center as a new first client and met Hashmatullah sangar.he was very knowledgeable, professional, and very happy face person. He gave me very great info about building credit and future plans.”
8:30AM - 5:30PM
700 N Fairfax St, Alexandria“There simply are no superlatives sufficient to thank Christine Hamilton from the Federal Savings Bank for her fantastic service! Due to my personal situation, Christine Hamilton took what turned out to be an extremely challenging loan approval and successfully navigated me through the process to a successful conclusion. Christine’s personal attention to my financing was deeply appreciated. She answered every question I had and was always there for me when I needed her. It was evident that she really took her time to research all the options for me, and did not just settle for the easiest or most utilized option. I am a home owner!! In every single step, she proved to be friendly, patient, polite, knowledgeable, professional and consistently available to me. I will and would certainly recommend Christine Hamilton at The Federal Savings Bank to anyone I know who needs a mortgage. She is FABULOUS!”
9AM - 4PM
6462 Little River Turnpike, Alexandria“I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. Jane Bradley helped me trade my $1000 to earn $12,700 in five days. She’s very straight forward and genuine, you can contact her for your trading via her details below”
“Amazing banking experience! Had a banking issue and Luis helped me. He was incredibly knowledgeable and kind. Highly recommend. It’s always a easy and pleasurable experience when I have to stop by.”
“For the most part this Navy Federal has been very effective. Navy Federal's branch delivers exceptional service with a comprehensive range of financial products. The staff exhibits professionalism and expertise, catering to diverse member needs with efficiency and courtesy. The branch's layout is well-designed, promoting a comfortable and organized atmosphere for transactions and consultations. Additionally, the branch's technological infrastructure enhances convenience, facilitating online banking and digital services seamlessly. Overall, Navy Federal's branch stands out for its commitment to excellence, providing members with a superior banking experience characterized by accessibility, reliability, and personalized attention.”
9AM - 5PM
600 N Washington St, Alexandria“I don't understand the unfavorable reviews. Each time I come to this location over the course of the past 12 years I received nothing less than exceptional, above and beyond, customer service. The banking relationship Mr. Greg Peeples built in me makes me feel like I'm in an old town (literally!) where we are all part of a wonderful community. Does this location get busy? Absolutely, but even in their state of busy-ness, they all continue to smile, remain cheerful, move things on their platter to help you, and most especially remain happy that you're there. They know you are their customer and try very hard to make you feel like you're the center of their world.It became very busy when Arely Martinez-Escobar was helping me, yet there wasn't one single moment where she didn't continue smiling, remained cheerful and thorough, and ensured I wasn't anything less than 101% happy.. Exceptional staff is led by exceptional leadership.It's a difficult time for any business with staffing shortages post-Covid, so I strongly advise making an appointment. It will help the branch manager better-anticipate staff needs to ensure you receive the exceptional, knowledgeable, customer service I've come to always experience here.”
9AM - 5PM
400 N Columbus St #204, Alexandria“Excellent experience working with Sheree on an auto loan. As a first time car buyer she was patient and helpful with all my questions. The whole process from application to receiving the check was quick, straight forward and easy. Also the best rates you will find anywhere!”
10AM - 3PM
1310 Braddock Pl, Alexandria8:30AM - 6PM
119 S Washington St, Alexandria“Amazing customer experience. Walked in to request a card and it was that quick. Amazing service. Check out a guy called Bander Ally as he is amazing in helping customers there.”
“Our thanks specifically to Mr. Imran Mir and also Ms. Khan for their consistently excellent service at the Cooper Road branch, both recently and over several years. Your knowledge and helpfulness is much appreciated.”
9AM - 6PM
3300 Duke St, Alexandria“I've been PNC customer for years! I never have any issues with this bank. I have done many transactions at Duke St branch and every time I had a wonderful experience. Fast and easy. I recently open for first time a business account and Mr. Noorani explain me everything. It was a very pleasant experience! He even found a mistake on my LLC and helped me to figure out the solution! It wa not part of his job but he helped me anyway and I was able to fixed it.I'm happy with the service.”
“This branch has the best customer service out of all the branches i been to in 3 different states. Karen is the main reason i go to this location specifically and i have closer ones near by. Soon as i walk in she will stop what she’s doing just to help me even if there are tellers available, instead she brings me into her office to take care of me and thats happened on multiple occasions. Karen goes above and beyond and even if she didn’t the service is still that great! I would never know if she’s having a bad day because her customer service is that awesome. I hope she never retires!! Job well done Karen!”
9AM - 5PM
628 King St, Alexandria“It was a nice building. The manager saw me walk in and promptly said hello and came to ask how she could help. While I waited for the next teller, she asked if I wanted some water, room temp or cold. I was shocked, never had water offered to me while waiting at a bank. The teller was also very nice and friendly. Knew what to do and took care of me in less than 5 minutes. Very impressed with Chase as I had never been inside one. Only have their credit cards.”
“Very professional staffs. Highly experience and nicely taking care to the customers by manager . We really happy to being a customer of this branch . We will recommend to be a customer of this branch. You won’t be disappointed. Thanks”
“Had read the dismal reviews and was hesitant to go to this branch to conduct some mundane account business. But because of its proximity to my home I decided to drop in. My experience was a pleasant one....checked in upon entering and waited no more than 2-3 minutes before a young man introduced himself and asked me into his office to discuss my needs. Of course I can't recall his name.......but he was polite, knowledgeable, and attentive. He easily took care of the issues that I needed addressed and, with that, I was on my way. I'm sure that the negative reviews that have been posted were posted for good reason. I simply wanted to share a positive experience for the branch.....”
“Good service! Online services work fine but if you do t use the account online for extended periods of time you might need to reactivate.. great customer service at all times!”
9AM - 5PM
7915 Heneska Loop, Alexandria“While in the drive-thru a gentleman that I don't know approached my vehicle. He asked me for money & refused to leave me alone. Eric was waiting on me. He diffused the situation & made sure that I was safe. Eric, thank you for your compassion and care. It has not gone unnoticed!”
“One of the best and smoothest experiences in dealing with banks, thanks to Natalia that explained everything in a professional way, i was able to have everything i asked for.”