Volkswagen of Rutland is known for providing a friendly and professional car-buying experience. The staff, including salespeople like Kelsey and others, are praised for their helpfulness, patience, and genuine care. Customers appreciate how stress-free and no-pressure the process is, with many highlighting the honest and professional approach of the team. Kelsey, in particular, stands out for going above and beyond, even meeting customers on a long drive and giving them all the time needed to decide. The dealership offers a wide selection of new Volkswagens such as the Tiguan, Taos, and Atlas, along with a variety of used vehicles, making it easy for customers to find what they want. The team is also efficient in handling the details before visits, making the process quick and smooth. Many reviews mention that the staff listens carefully to customer needs and provides straightforward, honest assistance. Overall, Volkswagen of Rutland is highly recommended for its friendly atmosphere, helpful staff, and hassle-free experience, making it a top choice for those looking to buy or lease a vehicle.