“Thank you Granite Credit Union Jordan Landing for opening my account, the best service, they helped us a lot and with a lot of patience, Samantha, Jaylene and Dayana, Merry Christmas”
9AM - 6PM
3782 W 7800 S, West Jordan“Jailin is the best teller ever, she always have great energy, explains me all the products, she has patience with my questions, I make sure I go to the west Jordan branch, because they are very welcoming.”
“Gavin was excellent in helping us transfer a compromised account to a new one. He walked us through all the steps necessary to change the bad account to the new one. And he provided us with all the documentation we needed with the new account. Thanks so much!”
“We have banking with JCU for over 20 years. They have great customer service and have always been very helpful with all banking and loans for our business and our personal needs. We appreciate all you do Karmalyn, Ana, Geo, Brie and Danielle at the West Jordan Branch.”
9AM - 6PM
9027 2200 W, West Jordan“I’m not usually one for leaving reviews but o just got off the phone with Linda who was so sweet and quick with what I needed. I just wanted to leave this review because whoever works above her should see it and know she’s a great worker.?”
9AM - 6PM
3876 Center View Way, West Jordan“Applied for a loan but due to circumstances beyond mine or the banks control, the application was sidelined for a time. When I got in touch with the staff in the lending department they worked extra hard to get the application, approval, and funds dispersed in less than 3 hours. When I went in to branch to complete the transaction, the staff was friendly, helpful and worked with me to meet my tight deadline.Thank you Amanda, Paula, Kala, and Andrew! As well as the others whom I can't remember.”
“It is gratifying to be recognized (even with a Covid mask) and greeted enthusiastically.
The managers are responsive to our business needs.
The tellers are accurate and through.
I rarely have to wait, because they have several tellers helping customers.”
“Raul was very helpful! I went in to get a cashier's check, but he was thoughtful and asked if I had any other questions or needs for my account. He gave helpful tips and was easy and pleasant to converse with. Wonderful customer service!”
9AM - 5PM
1435 W 9000 S, West Jordan“Best keybank ever! It was my tellers birthday and they offered ne a slice of cake! It was an amazing fruity tres leches!!! I came in 5min before close and they still treated me with such kindness and understanding because of the construction.
Thank you so much!”
“I have recently been recovering from a scam. I have been banking at Copper Hills for >30 years. The branch manager, Douglas, as well as the tellers and other employees, have been very courteous and well prepared to assist as I go through the process. I recommend Copper Hills Zions.”
“I used Shawn Sloan to get a loan for a cabin in Bear Lake. He was great to work with and got the loan done smoothly. Mostly I appreciated that he would either always answer his phone or he would get back to me as soon as possible if he was busy. I would recommend using Shawn if you need to get a loan or refinance done.”
9AM - 4PM
7542 Plaza Center Dr, West Jordan“When you enter you get greeted and ask reason for your visit. I didn’t have to wait up long to see an associate, Emina. Emina was able to help me change my last name on cards, email me afterwards and when I call I didn’t have to wait long for her to answered. Emina is person you want to hand your accounts because of great service! She is friendly, smiling, able to respond to your questions and has knowledge.”
“Omg I just came here and I was helped by a super nice guy named Daniel, he helped me open my bank account for the first time, he didn't speak much Spanish but he helped me perfectly, he explained everything absolutely well, and I felt very comfortable with him, we need more workers like him. I recommend this place 100% and even more if you deal with workers like him. ♥️”
“Had a problem that the branches in Layton and Farmington couldn't solve. The West Valley branch went to bat for me, cleared up the problem, and their follow-up was amazing as well.”
9AM - 5PM
7080 1700 W, West Jordan“Pretty good, though some customer service tellers (females mostly) have been very snippy and snooty with me like I was putting them out. Never had a male teller here treat me rudely, in fact they have been beyond ideal. Being a female myself, I think the women there need to be trained by the guys on what customer service is. All management male or female have been awesome, and very professional. Only thing I would be concerned about is the ATM. It swallowed my card and wouldn't give it back for no reason, and management said they can't help me, that it's not their ATM, it's a 3rd party. I wouldn't recommend using the ATM here.”
“I would like to give more than 5 stars for the service provided by David Cruz and his team on my loan process. when my process started David and his team gave me updates in every step with the process and closed the loan on time. Appreciate their help and i would recommend this branch.”
“We have been members with UFirst for years, and have really appreciated the service we receive. The branch manager knows us and remembers conversations we've had. When someone gained access to our account after we clicked on a bad email, the people at the credit union recognized the fraud very quickly and froze the account before too much damage was done. They were able to help us resolve it all, get new cards, and money restored to our accounts In a few days. They have been great!”
“I had to come in a couple times after my dad passed away, and Angel was just that - a total angel. She spent hours with me and was willing to do whatever she could to help me.”
“Both me and my husband have had nothing but great service at this credit union. People have gone out of their way to help us. Awesome people here all the time. My favorite Credit Union!!!!”
“Amazing experience when my husband and I went in this morning. Sheri C. provided excellent customer service, was so helpful and kind. We will definitely be moving over our business from our current credit union to Chartway credit union.”
“The front desk staff were terrific; they greeted me immediately as I walked in and catered to my needs. Wan took time from her lunch and helped me with the account opening process, which took only about 30 minutes. She was tentative, making sure all of my questions were answered. Overall, the place has excellent services; it seems like they care about their customers much better than my other banks.”
“Had a fine experience here. Just came to get some checks printed. This location has a super strange set up inside though. When I first walked in, I almost thought they didn't have tellers. It's just a big wall straight ahead with a self service kiosk and a table. Turns out the tellers are to the right kinda shoved in the corner, and there are only two of them (which severely limits the amount of people that can be helped at once). It's like they were going for a "cool" modern feel to the building, but ultimately it just comes across to me as a bunch of empty space. I'm not a huge fan of all of it Though all the employees were super friendly and as I was standing in line, someone came over to ask how they could help me, and they were able to help which was nice.”
“Claudia MazonAt the West Jordan Branch was amazingShe exceeded all of our expectations from the pre approval to staying late & solving problems for the dealerThank you”