Love the service and repairs guy. Great place. My wife and I are fans because of him. Get well soon.
March 2023
I can't say enough good things about Will at BD's warranty counter, who managed to find an out of production/out of stock lower shaft for an older BD carbon ski pole I broke after many years of backcountry use and abuse.BD gear lasts a long time, and when it breaks they'll make it right!
March 2023
Provided quick assessment and plan for Fritschi Tecton mounting issue and fixed it with 24hrs. The head tech Ethan was super helpful and friendly