“This store has the best representative. I don't remember his name but he is incredibly knowledgeable and friendly. My only complaint is they never have enough staff. There should be more than one employee at a time.”
“They did pretty good informing us about the plans and all the paperwork required. The only reason I'm giving them 4 stars is 'cause they don't know about the specs. Of the phones they have for sale. Plus non of that information is visible to the client so you can compare. You have to look it up yourself. Besides that the service is pretty good.”
“I so appreciate working with the BYU cell phone office for our personal cellphone lines. It seemed like any time I had to call our previous carrier about our service before I would be on the phone for at least an hour until the problem was resolved. The BYU office always takes care of things so quickly!!! In addition to the amazing customer service, our phone bill is half of what it used to be!”
10AM - 6PM
988 S University Ave, Provo“Today I walked into Provo cricket and Ammon was very helpful towards my Friend that had to do a payment and help me understand and her about the great deals they have!”
“Jess was PHENOMENAL! She helped with all my questions and was really knowledgeable when my phone was having problems. I didn't understand exactly what was going on with my phone, but she helped me learn more about how a phone battery can get swollen (which is the problem I was having), I would definitely recommend this store to my friends.I normally only post restaurant reviews from this account, but I needed to share about this place. Thanks so much!”
“I've bought a phone and home internet from here, love metro, no contracts so I don't get charged for service, that is shut off, like most other carriers.”
“By far the most helpful T-mobile store. After being misled by 3 different stores and wasting countless hours trying to figure out to simply trade in some phones, Caesar, Jacob, and Logan helped us quickly and respectfully. I will be going back to this store for any of my phone needs.”
“Great service! I’ve never had my screen replaced outside of Apple care so I was skeptical at first. Woah did they outdo my expectations! The screen looks better than it ever did before it was cracked. Everything’s fully functional now, even the camera (which I thought was shattered). It only took two hours for them to fix the screen which was very impressive. I thought it would at least take a day or two.
Super friendly employees. Joshua really helped me find exactly what I needed and was very nice. I would recommend this place to anyone. I’ll definitely be coming back soon”