Wilson Motor Nissan is a long-established dealership known for providing an outstanding and best-ever sales experience for many customers. The sales process is described as absolutely outstanding with no pressure, where staff listen to requests, present several options, and give great deals on great vehicles. They have an excellent choice of affordable Nissan pickups and SUVs. The staff is very accommodating, helpful, knowledgeable, and professionally courteous, often going above and beyond to facilitate deals and assist customers, including those from out of state. The service department also receives praise for superb, quality workmanship and fair prices. The service team is very polite and professional, completing work in a reasonable time and honoring warranties. In unique situations, staff have shown exceptional understanding, compassion, and patience, going out of their way to accommodate difficult circumstances without imposing extra charges. However, not all experiences are positive. Some customers report issues with vehicle preparation, technical difficulties with services like key fob programming, and administrative errors with account management that persist despite assurances. Overall, while many highlight it as the best dealership service experience with very accommodating staff, there are occasional reports of service oversights and administrative confusion.
