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April 2022
I had an awesome experience with John at this location! Customer service here is phenomenal, they are polite, courteous, and honest. This is the best location I go to for help with my phone.
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April 2022
Our previous carriers were being a nightmare to port over and John and Brennan made it work. Spent a lot longer in the store than I would have liked, but they were really nice and made everything work.
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February 2022
I've found the waiting time at Russell's to be minimal, the technicians are professional, knowledgeable and helpful. I appreciate that they are not trying to "ram a sale down my throat" when I walk through the door. It's my Verizon store of choice and I highly recommend them!