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October 2023 by Carol King
I'm not sure if new ownership or what but I'm now being charged a "secure lease" fee. What should be $57 is being $94.15. What is a secure lease charge and why am I being charge twice for it? I'll admit I owe the late fee but still they haven't returned my call to explain these extra charges.
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October 2023 by SUZANNE MICHELONY
Rep was thorough and very helpful. A credit to your establishment. Plus the 1.2 off for 3 months was great.
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September 2023 by Cami Jo
Cannot get ahold of them through phone or email. Was supposed to process my payment last week on the 31st before the new month started and didnt. Am getting texts and emails about my stuff going to auction. This isnt fair as this was their error not mine.
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August 2023 by Elizabeth Van Ness
Great communication, great pricing and easy move in experience! I wasn’t moving in until after business hours and they still had my complimentary lock left inside the unit for me!
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August 2023 by Santos Gallegos
Been using Got Storage off and on for quite a few years, staff is always polite and courteous. Highly recommend them.
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August 2023 by Boots Armstrong
Easy to sign up. Reasonable rates. Nice storage units. I love this place.
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August 2023 by Andrea Hamblin
She was extremely nice and explained everything thoroughly! Thank you so much!
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June 2023 by Peggie Fern
Kristen was very nice and efficient. I just didn't like all the extra fees for getting the unit, insurance, etc.
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June 2023 by Lisa Stevenson
Great price, large, clean units. My only complaint is that it was difficult to find the code keypad to exit.
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April 2023 by Brady Scadden
Amazing experience. Great customer service, amazing prices. Got a free moving truck rental and a free lock for renting a unit and they gave me 50% off of my next 3 months.
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March 2023 by Dandy Dan
Renting was fast and forthright. They went out of their way to help me with a non rental related problem while I was on property. They are very nice people and I highly recommend this business.
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January 2023 by Alison Wilbur
We have had our stuff stored here for years and its been great. They have worked with us to keep up on payments and so we don`t have our stuff auctioned out!!! Thanks for providing us with friendly, understanding staff, its been hard for a few years money wise and we're glad we haven`t lost our stuff!!! We will get better and eventually condense our storage to a smaller, cheaper space. We are glad we have this option, and a great staff to help us!! Great company
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January 2023 by Frederick Pingel
Excellent experience. Everything totally professional Thank you.
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December 2022 by Jess P.
horrible place. They have a HUGE rodent problem, and refuse to perform any type of pest control, despite the contract stating they do. The water and ice in the winter is horrible. water gets in the units and ice builds up to where the doors won't open. All they say is 'I will try ice melt, but theres nothing else I can do' Go with a better storage company if you want your belongings to last in a unit, they will be ruined if you rent here. The worst place I've dealt with.
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November 2022 by Kim Tippetts
Awesome place - and Jason (sorry if I got that wrong) he is awesome and will help you any way he can. ? Jason will be deeply missed. I have been working really hard trying to get my storage units at a different facility moved in here. Little slow going since I am doing it all by myself and I am physically disabled and struggling. But He was always there with a smile. Even if I was having a tough day - I would be smiling and laughing by the time I left. He would jump in and help me if possible, as well as making sure I had water when it was hot. I do think that they lost an awesome employee there. And I pray this new owner doesnt raise the rates.
