“There is a lady there named Amanda who is very helpful and understanding. I was trying to settle on a house and had my baby with me so feeling a little stressed but she helped me out so much. Thanks.”
8AM - 12PM
505 FM 1187, Aledo“Very polite & helpfulNov 2023-bank vice president Mike helped me get logged back into my App because the line and the drive-through were busy w staff was helping others. I appreciate that he went above and beyond his job on a Friday afternoon!”
“My family and I use Prosperity Bank for several business accounts and personal accounts. The staff goes above and beyond to help with any questions or concerns about our account. They always greet us as soon as we walk in the door.”
“I'll call them so mad about a problem and they are just so nice and fix it right away. I love you guys. Yall are the best. Haley Praytor is a outstanding customer satisfactory employee.”
“Exceptional Customer Service from an industry that generally seems more than happy to take your money rather than take care of you and your money. It takes a lot of effort and love to do what these folks do. I am truly impressed!”
“I've had this bank for about 3-4years and I have nothing but good to say.The only downside is that there are few locations.But the function of the bank and the customer service is peak I have never had anything but a positive experience.”
“Amanda Ballesteros deserves to be District Employee of the month. She handled my issues patiently and professionally with a smile and a great attitude. Thanks Amanda”
8 AM - 5 PM
597 NW Pkwy St, Azle10AM - 5PM
721 Boyd Rd, Azle“I absolutely love the workers(bankers-clerks) at this Bank inside Walmart!! Always so friendly and I enjoyed when they served mini-pancakes&coffee ☕ one day! We will use this Bank years to come if possible ?”
9AM - 1PM
150 Industrial Ave, Azle“James Perry makes this bank the best! Been a long time since we had actual customer service from any bank and he reinvents it! Thank you James for all your help and we look forward to working with you.”
9AM - 12PM
901 Santa Fe Dr, Weatherford“Opened accounts for myself and my children in March and have been highly satisfied! They answered all my questions happily, have always been super nice and the girl at the drive through is always so nice and knows me right when I pull up! Highly recommend to anyone looking for a local bank! I truly feel like a valued customer rather than just a number.”
“The "Girls" at NBT Financial are amazing! They are not just bankers but more like extended family. Love the friendly smiles and personal attention these many years. Thank you NBT Financial!”
“Kylie Kincaid is the most amazing person!!! I deal with her 3-5 times a week and she has the BEST customer service possible. If you need anything from Plains Capital.....Kylie is your go to person!!!!!”
“I unfortunately let a potential hacker have my electronic password. I worried about it and the next morning I went to the bank, they suggested I close all my account and reopen new accounts. This is worse than getting a credit card hacked but the bank has gone out of its way to make sure my money directed to old accounts gets deposited.”
9AM - 12PM
2880 Fort Worth Hwy, Hudson Oaks“This bank is the best, we've been with First Financial for over 15 years and they are always friendly, easy to talk to, and they always go above and beyond to make sure our accounts are handled.”
“I hate PNC bank but the people at this branch are awesome!! Very friendly and helpful! They helped me when I couldn’t get anywhere from calling the main number.”
“Best experience I’ve ever had at a bank. I was there @9am & out 20 minutes later. And this was to open an account, it didn’t take 2 hours. Walked out with my debit card in hand.”
“We have had numerous loans through the Fort Worth Community Credit Union, and have always had a great experience. ( as far as you can borrowing money). The interest rates can't be beat. Great rates on credit card as well. They have helped us save a lot of money by allowing us to transfer high interest credit cards to a reasonable rate card. We got a handle on our credit and saved money. Can't beat them.”
10AM - 5PM
2801 I-20, Hudson Oaks“The only bad reviews here appear to be from soccer moms who have nothing better to do than complain about people being rude. For those of us with jobs, I can personally say that after 2 years I have NEVER been treated poorly here. It’s great to have a bank that is actually open when I’m not working. Plus my direct deposits come through a day early. Nothing but good things to say about this bank.”
9AM - 2PM
225 I-20, Weatherford“Great bank with very friendly customer service! The tellers, and the management are all very fun and welcoming. Some of the best service that I have experienced in Texas! Thanks for the great, fast and welcoming service! ???”
“Opened a business account here today with Lindsey Hale and I could t be more pleased. The bank is welcoming, there was zero wait before being assisted by a personal banker, and the customer service is above and beyond. Im so glad we chose this local bank!”