“Kenya and Robin helped me get access to my bank accounts in order to generate much needed financial statements for my business, Both very knowledgeable and courteous.”
“What a great city... I keep learning more and more each time I visit the downtown area. My out of town guests agree that this is a dynamic and fun (oh, and quite clean) city.”
“I'm excited to continue my business banking journey with Worthington. Lucas is a true professional who truly works to get to know his clients and understand their needs! This is a bright light in such a buttoned down industry!”
“Been at this Southside location since it opened. I walk in and the staff greet me by name. They have given me Christmas cards and other holiday goodies. I call, they recognize my voice! Can’t get that from a big box bank automated teller! Nice to have a piense of small town life in the big city. Highly recommend!!”
“I opened a new account and Franchesca helped me. Her customer service was wonderful. The best I have received in a very long time. She explained everything in detail, answered all of my questions and was very professional! The process was easy, and they have many perks. I believe I will be a happy customer!”
“My personal experience was great! Ebony who assisted me was so sweet, kind, understanding and was willing to listen. I had attempted to open a checking account online but because I had just moved, my address was different on my drivers license. After I completed the online application I received an email saying I needed to go inside a branch so my identity could be verified. I’m so glad I did!! Ebony took such great care of me! She explained that even though I spent all that time with the online application, we would need to sit down and redo the process. She apologized for the time I spent doing my application online and let me know it wouldn’t take long at all and she was right! After a speedy process she printed out my debit card right then and there and I was good to go! No waiting a week or two to receive my debit card in the mail! Best experience I have EVER had at any bank I’ve ever been to. 10 stars!!! Thank you for all your help Ebony! I will definitely be referring friends and family to you!”
“Aurora De Hoyos was very helpful getting my mom's accounts in order and would recommend her services. Very happy with her and her team's ability to get things done in a professional manner.”
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“Excellent customer service that is easy to reach by app or phone! Been here 20+ years and they keep improving. Kind people who own issues so I don’t have to! And auto loans are so easy to do we have stopped shopping anywhere else!”
“Javier made me feel like I was part of the family. I went in to simply cash a check and ended up leaving with a whole new account that I love. If your looking for a hometown feel and people who make you feel at home this is your bank”
“Ms Bridgette is amazing she is always so nice and polite making sure my account needs are taken care of. Ruben is a great manager as well they both go above and beyond for their customers. Highly recommend this bank. Keep up the good work Ms Bridgette”
8AM - 5PM
2309 Montgomery St, Fort Worth“I recently worked with Sandra Vallecillo, loan officer. She was such a pleasure to work with. Sandra was very prompt and thorough. I was able to complete the entire process online which was a huge bonus due to the fact that I live a long distance from Fort Worth. She was quick to respond to any questions thru email and made the process so easy which was a pleasant experience. I highly recommend working with Sandra.”
8:30AM - 5PM
409 Throckmorton St, Fort Worth“Our relationship in wealth management is Tina Cloud. Her dedication to excellence sets new standards everyday at Charles Schwab. I encourage you to seek her out and I assure you that will be the best touch for your portfolio and peace of mind”
“Customer service is great, but their ATMs in Tarrant county are broke or out of service more than 50% of the time I try to use them. They’re definitely due for an upgrade. Chase bank ATMs never have this problem. I bank with both.”
8:30AM - 4:30PM
10860 N Beach St, Fort Worth“Wonderful staff, Carolina, Yesenia and Lisa are extremely friendly and knowledgeable about the products and services they offer. My wife and I opened a joint interest-bearing checking account as well as a savings account. It was a breeze to open. Wish we’d made the switch sooner!”
9AM - 6PM
6454 Brentwood Stair Rd, Fort Worth“Tiffany has her services well put together and my time here was dealt with professionally and courteously. They helped me solve my issue quickly and without hesitation.”
8AM - 4PM
819 Taylor St #7A23, Fort Worth“I wanted to write an update to my previous review. I did indeed receive a phone call from Mark this morning inquiring about my negative review. I expressed my concerns to Mark regarding the inability to contact or communicate with them. He showed concern and compassion to the difficulty in which it takes to get in contact with them. He also gave me his direct contact for any needs in the future.”
“Pleasant, professional and knowledgeable staff. Very helpful. Patienly took time to ensure all my questions were answered. As a senior, I appreciate both their expertise and great attitudes.”
“Friendly & courteous staff. Among the highly regarded bank, they have a wide range of banking products to suit personal & enterprise banking needs. Came over to open a checking account & was very happy with the service & product line they had.”
9AM - 5:30PM
8424 Lakewood Hill Dr Suite 104, Fort Worth“Wanted a bank with real physical branches. They're pretty good at addressing long lines/waits when they happen, but it's usually not too busy. Quick friendly service. No drive through, there's a walk-up atm outside. Easy to get in and out of parking lot, there's a traffic light”
“Arrived 15 minutes before closing to open a checking account. I anticipated being informed there was not enough time however branch personnel were extremely helpful and thorough. No problem, no rush you out the door it’s quitin time. Impressed with the Park Vista branch Fort Worth,Texas.”
“Mrs. Montalvo was very helpful to me throughout my purchasingof a new truck . United Texas Credit Union gave me offers that worked very well with my purchase. Thumbs up for a place with people who are helpful and caring.”
“Crystal and her team made the process of home buying so pleasant and smooth. We couldn't have picked a better lender. Our realtor even stated that this was the smoothest deal she's ever had. Always helpful with my personal banking but even more amazing as a lender.”
“After being a USAA member for the past eleven years, I walked into this branch recently to open a new account. The staff were the most professional and kindest of people. I did not have everything I needed in order to open an account (my fault), but they were very helpful and patient as I gathered what they required from me.Even the customer service number is fantastic. I was connected to an actual Texan (yes there is a difference between a Texan and the average human) and within two-minutes, was kindly helped with my needs.I am glad I chose to go with Frost, they are great folks. I definitely feel like I am not just a number anytime I interact with them.Support Texas business!”
Open 24 hours
6112 McCart Avenue, Fort Worth“(Translated by Google) Good customer service I have been coming to this place for 6 years because of its good and excellent service. (Original) Un buen servicio al cliente tengo 6 años viniendo a este local x su buen y excelente servicio .”
“When I came I today, Angie (Argelia) was really helpful with a great, happy attitude. answered my questions and directed me to the steps on getting my replacement card. Thank you EECU team, Jose Najera”
9AM - 5PM
1765 Military Pkwy, Fort Worth“Every time I visit, I am greeted with a smile. They are so very helpful, always explaining my best options. Money Markets, Savings Accounts, Checking Accounts and more.”
“I have been banking with First Financial since 2017 and will be a customer for life! Sandra Martinez, Gionna’ Scott and the entire staff are always so welcoming and provide exceptional customer service. Couldn’t be happier with my bank!”