“There is a lady there named Amanda who is very helpful and understanding. I was trying to settle on a house and had my baby with me so feeling a little stressed but she helped me out so much. Thanks.”
“I've read some of your negative comments. And they make me laugh they have to be from some rude customers because I've had this bank for going on 6 years now and I've had nothing but great customer service experience I've been helped out with every issue that I've had nothing but good things about this bank.”
“We have had numerous loans through the Fort Worth Community Credit Union, and have always had a great experience. ( as far as you can borrowing money). The interest rates can't be beat. Great rates on credit card as well. They have helped us save a lot of money by allowing us to transfer high interest credit cards to a reasonable rate card. We got a handle on our credit and saved money. Can't beat them.”
“My wife had negative 3 dollars in account and I added 35 dollars to make it positive 31 dollar s she goes to use the account they tell her she's negative 8 something I go to talk to them they tell me I can't because I'm not on the account what I crock when I presented them with her card finally they fixed the problem”
“There is no doubt that with people like Desiree this Bank will thrive.
Her professionalism, accuracy and efficiency is always breathtaking.
This lady is so good at her work actually she easily deserves a 1000 stars.
I have seen her handle herself perfectly under intense pressure from customers whether they are complaining about something or simply just mad for nothing, she smiles and remains kind and respectful.
And she is always smiling, a perfect quality for a banker
She is GOLD to this Bank and l am sure she has raised the status of this bank and still continues to.
Desiree keep up the excellent work and service that we receive from you.
We appreciate you”
“First Financial Bank has always been there for me.They are always nice and the checkers always greet me. I've had several problems and they have always fixed them. Thank you, Financial Bank.Bank has always been there for me. They are al”
“I unfortunately let a potential hacker have my electronic password. I worried about it and the next morning I went to the bank, they suggested I close all my account and reopen new accounts. This is worse than getting a credit card hacked but the bank has gone out of its way to make sure my money directed to old accounts gets deposited.”
9AM - 5PM
102 N Main St, Weatherford“Once the transition from BBVA fully happened, I've had great experiences with this branch! The staff has been friendly and helpful. The manager has proven to be honest, and has high-character.”
“I was greeted by Michelle and she was so kind, sweet and most of all helpful with a welcoming smile, she is so knowledgeable and knows how to make connections with her clients..always love going in because I know I’m not treated like another number but treated like a member of the family.”
“Kylie Kincaid is the most amazing person!!! I deal with her 3-5 times a week and she has the BEST customer service possible. If you need anything from Plains Capital.....Kylie is your go to person!!!!!”
9AM - 5PM
225 I-20, Weatherford“I have had challenges with Chase in the past and this review is not about the bank itself, it’s about the people at this specific branch. Lisa, the manager, is absolutely fantastic. She and Ashley Roman worked so hard to make an incredibly hard situation much, much better.”
“Joey was so helpful! He was very efficient and flexible when I came in without an appointment. He made the process very quick and easy and explained everything well. Great service!”