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“Walked into an organized store. The guy was courteous and greeted me right off back. Asked me what the problems and issues were. I told him and he said sure I can have it done in about 10 minutes. well he did it. Everything looks great. No complaints for me at all.”
“I had dropped my mother's phone face down on the sidewalk and shattered the screen. She passed away a year ago so I didn't want to just replace the phone, needed to replace the screen. I checked out the good reviews for this business and took my phone here. The people were very nice and helpful . They had my screen replaced in less than 3 hours. It was around 140. But we'll with it for me. I agree with all the good reviews. If I need to have anything else repaired I will come back here.”
“This was the second time I have used cellular zone. The first time was in april 2020 during the height of covid. They were the only place willing to do a repair on my phone, and did a excellent and quick repair. The second time I used them was this week for my sons phone that had been run over. Same excellent service and more affordable than the competitors. Great job cellular zone. A++++”
“I had a great experience with Trent at this store yesterday. I haven’t upgraded to a new phone in years and didn’t have a back up for all my information. As a Verizon customer, I stopped by with my new phone to see if anything can be done. Trent helped me to set everything up quickly and did a complete transfer. He was friendly, answered all my questions, and took care of what I wanted. Thank you and appreciate the great customer service!”
“Outstanding service! My phone screen was fixed promptly and flawlessly.friendly and informative. I highly recommend their expertise for any phone repairs. Exceptional experience ...”
“Our experience was absolutely pleasant. Our sales associate was so helpful to us. She was so respectful and answered all our questions. Now if we could only get that service everywhere else we visit!”
“We came into the store to look at information on new upgrades. Johnson was super helpful and friendly in assisting us, and was so patient as I wanted to note what the price difference, months, cost etc. He was multitasking and serving other customers while our phones were getting sorted. Thank you!! It was all done on the famous “Black Friday”!!”
“I went by AT&T because of my charger it had broke and stopped working it stayed 1% for a long time I took it back into the store they did replace it that was one good thing about it”
“Today I went to Cricket to purchase a screen protector and have a feature on my phone turn off .Erica has excellent customer service.she also has excellent at multitasking Give her a raised”
“There was one lady working the store and had multiple customers. She was juggling all of us so efficiently. Kudos to her for doing what she could with the limited help.”
“I am very impressed today as I needed urgent help with my phone. It froze completely, and I could not do anything with it.I walked into the Metro by T-Mobile and met Mr Mike . He was very kind , welcoming, helpful and friendly. I left with so much happiness in me.He even gave me a Christmas gift, a very beautiful T-Mobile glass cup.I am very grateful, someone like Mr Mike is rare and he is definitely a big asset to T-Mobile.”
“Highly recommend for phone repairs! Fixed my phone in just a few hours, and the employees were very helpful,and the service was amazing. I will be coming back again if I need repairs”
“Remy was very helpful and knowledgeable when it came to troubleshooting my daughter’s phone. Went home and followed through with the recommendations and now the phone works perfectly. Thank you so much for great customer service.”
“Beatriz, you are an ?. I dropped my phone in water and had some precious pictures and video from my deceased father and sister. Beatriz did not stop at selling the best affordable phone, she helped me recover my Google, AOL.,... Outstanding!”
“Imani & Alexis are amazing at their job , even having been newer Alexis was a pro! Kind smiles , no judgement at all & all the questions that I have were answered for me. They definitely deserve a raise for the work they do at this store”
“Came in to this location and received help from Jennifer she was such a great help today. Took time to listen let me ask questions and did a great job helping me out with everything I needed : ) Thank you Jennifer i appreciate everything! Look forward to coming back soon! : )”
“Came here to get some help with my phone, ended up having to get a new phone but Andrea was very friendly and professional not to mention knowledgeable about the phones and products”
“About 2 months ago I switched from T-Mobile to Cricket and have never looked back. Last week I got my wife a phone from Cricket. We are extremely satisfied with Cricket!”
“Good deeds shouldn't go unnoticed. Thank you, Laura & Raheem for your excellent service. You both were awesome and very professional and knowledgeable sales clerk & supervisor who knew their craft and did an outstanding job with the purchase of my new phone. "It is people like you that make San Antonio a great place to live with the GREAT service you give." I will recommend your store to family and friends. KUDOS for a job well done!”
“Jacob, Matt & Enrique gave amazing customer service. Helped transfer our 5 lines over with new phones & all. I never felt rushed! Thanks guys I will recommend this Cibolo location.”
“Thank you Desirea for you help today purchasing two IPhones for my kids! It was a great experience you were very helpful and patient with the entire transaction. It was a relief after leaving another location on Austin Hwy where the staff was rude unprofessional and tried to over charge me by more then $400 for same devices! Would gladly make the drive again for the great customer service!”
“We went into the store to get hel trouble shoot our phone which was "frozen". Leigh Ann and Emily (staff from sister stores) were there and helped us resolve the problem. Fast, competent. Thanks ladies.”
“Joseph assisted us with new provider services; he was very informative andknowledgeable. We are very pleased and satisfied with AT&T services! Definitely recommending Joseph to our friends and family! Thank you again”
“Service was fast , professional and courteous. The young lady helped me with everything and wasn't pushy about upselling extra items. She did offer them and I did buy a screen protector”
“Andrew, (sales associate) was the most Helpful, Knowledgeable and willing to help me with my phone's. Very Quick Excellent Customer Service. He kept me informed on how to install or remove SIM card, adding a SD card. Definitely Recommend ?? Cricket Store @ Nacogdoches Rd & O'Connor, behind the KFC.”
“The workers there are amazing and they all speak spanish! I always have a hard time finding Metro's that have employees that speak Spanish! Highly Recommend!”
“I went specifically to lower my internet price. Keven S. And Justin both spoke to me and helped me lower our internet bill quite a bit and our wireless; they also got the app on my phone and the details associated with it. When I do go back for any issue, I ask for one of them.”
“Every time I come into this store to pay my bill or have a question the staff here is always friendly and beyond helpful, I would definitely recommend this store.”
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“Jessica and Bianca were very helpful, i went to this location to purchase a phone for my son. we gave them a budget but their main concern was making sure we got the smartphone that was right for my son. All my questions were answered clearly and we ended up buying a new phone and case. i have 5 lines on my account and all of them will be upgraded here due to the great customer service these two provided for my son and i.”