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“About 2 months ago I switched from T-Mobile to Cricket and have never looked back. Last week I got my wife a phone from Cricket. We are extremely satisfied with Cricket!”
“Walked into an organized store. The guy was courteous and greeted me right off back. Asked me what the problems and issues were. I told him and he said sure I can have it done in about 10 minutes. well he did it. Everything looks great. No complaints for me at all.”
“I had dropped my mother's phone face down on the sidewalk and shattered the screen. She passed away a year ago so I didn't want to just replace the phone, needed to replace the screen. I checked out the good reviews for this business and took my phone here. The people were very nice and helpful . They had my screen replaced in less than 3 hours. It was around 140. But we'll with it for me. I agree with all the good reviews. If I need to have anything else repaired I will come back here.”
“This was the second time I have used cellular zone. The first time was in april 2020 during the height of covid. They were the only place willing to do a repair on my phone, and did a excellent and quick repair. The second time I used them was this week for my sons phone that had been run over. Same excellent service and more affordable than the competitors. Great job cellular zone. A++++”
“Garrett was fabulous so knowledgeable, friendly and professional. He answered every question gave us more than enough information to make the best decisions regarding our account! The best agent we have ever worked with. AT&T he needs a raise a true asset to your business. We were switching to Verizon when we entered BUT Garrett is the reason we are staying with AT&T.”
“I had a great experience with Trent at this store yesterday. I haven’t upgraded to a new phone in years and didn’t have a back up for all my information. As a Verizon customer, I stopped by with my new phone to see if anything can be done. Trent helped me to set everything up quickly and did a complete transfer. He was friendly, answered all my questions, and took care of what I wanted. Thank you and appreciate the great customer service!”
“Outstanding service! My phone screen was fixed promptly and flawlessly.friendly and informative. I highly recommend their expertise for any phone repairs. Exceptional experience ...”
“We came into the store to look at information on new upgrades. Johnson was super helpful and friendly in assisting us, and was so patient as I wanted to note what the price difference, months, cost etc. He was multitasking and serving other customers while our phones were getting sorted. Thank you!! It was all done on the famous “Black Friday”!!”
“Switched from cricket and I'm blind. Harry was so patient and helpful. He help me transfer all my stuff on my new phone. Great job kid. Highly recommend this store. ?”
“I went by AT&T because of my charger it had broke and stopped working it stayed 1% for a long time I took it back into the store they did replace it that was one good thing about it”
“Today I went to Cricket to purchase a screen protector and have a feature on my phone turn off .Erica has excellent customer service.she also has excellent at multitasking Give her a raised”
“Great the lady that helped me was sooo sweet and helpful. She explained everything perfectly and she was so patient I wish I got her name but it was July 12 around 4:30”
“There was one lady working the store and had multiple customers. She was juggling all of us so efficiently. Kudos to her for doing what she could with the limited help.”
“I am very impressed today as I needed urgent help with my phone. It froze completely, and I could not do anything with it.I walked into the Metro by T-Mobile and met Mr Mike . He was very kind , welcoming, helpful and friendly. I left with so much happiness in me.He even gave me a Christmas gift, a very beautiful T-Mobile glass cup.I am very grateful, someone like Mr Mike is rare and he is definitely a big asset to T-Mobile.”
“Highly recommend for phone repairs! Fixed my phone in just a few hours, and the employees were very helpful,and the service was amazing. I will be coming back again if I need repairs”
“I went in to the store and received the best customer service skills. The employees were all extremely helpful and knowledgeable. I will definitely be recommending My friends and family to the Rigsby location !”
“Remy was very helpful and knowledgeable when it came to troubleshooting my daughter’s phone. Went home and followed through with the recommendations and now the phone works perfectly. Thank you so much for great customer service.”
“Beatriz, you are an ?. I dropped my phone in water and had some precious pictures and video from my deceased father and sister. Beatriz did not stop at selling the best affordable phone, she helped me recover my Google, AOL.,... Outstanding!”
“Imani & Alexis are amazing at their job , even having been newer Alexis was a pro! Kind smiles , no judgement at all & all the questions that I have were answered for me. They definitely deserve a raise for the work they do at this store”
“Came in to this location and received help from Jennifer she was such a great help today. Took time to listen let me ask questions and did a great job helping me out with everything I needed : ) Thank you Jennifer i appreciate everything! Look forward to coming back soon! : )”
“Came here to get some help with my phone, ended up having to get a new phone but Andrea was very friendly and professional not to mention knowledgeable about the phones and products”
“Good deeds shouldn't go unnoticed. Thank you, Laura & Raheem for your excellent service. You both were awesome and very professional and knowledgeable sales clerk & supervisor who knew their craft and did an outstanding job with the purchase of my new phone. "It is people like you that make San Antonio a great place to live with the GREAT service you give." I will recommend your store to family and friends. KUDOS for a job well done!”
“I was just there to purchase a new phone and Krystal was outstanding her patience & all the knowledge she had on each phone was Amazing. Just quality service from her !”
“Jacob, Matt & Enrique gave amazing customer service. Helped transfer our 5 lines over with new phones & all. I never felt rushed! Thanks guys I will recommend this Cibolo location.”
“Thank you Desirea for you help today purchasing two IPhones for my kids! It was a great experience you were very helpful and patient with the entire transaction. It was a relief after leaving another location on Austin Hwy where the staff was rude unprofessional and tried to over charge me by more then $400 for same devices! Would gladly make the drive again for the great customer service!”
“We went into the store to get hel trouble shoot our phone which was "frozen". Leigh Ann and Emily (staff from sister stores) were there and helped us resolve the problem. Fast, competent. Thanks ladies.”
“Joseph assisted us with new provider services; he was very informative andknowledgeable. We are very pleased and satisfied with AT&T services! Definitely recommending Joseph to our friends and family! Thank you again”
“I stopped into this AT&T location to have the screen protector on my iPhone replaced after accidentally dropping it. As soon as we walked in we were greeted immediately by the friendly staff inside. Joe quickly came to my rescue and helped me and my phone! He was very knowledgeable on products and service, professional, friendly, and funny. I will definitely return to this location in the future. Thanks for saving my day Joe!”
“Service was fast , professional and courteous. The young lady helped me with everything and wasn't pushy about upselling extra items. She did offer them and I did buy a screen protector”
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“Our experience was absolutely pleasant. Our sales associate was so helpful to us. She was so respectful and answered all our questions. Now if we could only get that service everywhere else we visit!”